Liam Murphy Email & Phone Number

I am embarking on a journey into cybersecurity, leveraging a solid foundation as an IT support Specialist and backed by a degree in Electronics and Information Technology from Heritage College. Currently, I am pursuing my Certified Ethical Hacker (CEH) certification, driven by a commitment to fortify digital infrastructures against emerging threats. Fluent in both English and French, and expanding my proficiency in Spanish, I recognize the role of effective communication in the global cybersecurity landscape. With this multilingual skill set and a dedication to learning, I stand prepared to make meaningful contributions to the realm of IT and cybersecurity.

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  It Support Specialist

  Statistics Canada | Statistique Canada

  Jun 2020 - Present - Ontario, Canada

  • Consistently praised by clients for quickly resolving technical issues, enhancing productivity, and ensuring seamless operations.• Developed and maintained Standard Operating Procedures (SOPs), optimizing the onboarding process for new hires and facilitating their smooth integration into the team.• Proven track record in providing comprehensive training and mentorship to new employees, ensuring they are equipped to excel in their roles from day one.• Demonstrated unwavering determination, resilience, meticulous attention to detail, and a collaborative approach in tackling every task.• Proficient in a range of tools including PowerShell, Command Prompt, VCC Interaction Desktop, BMC Helix, and Active Directory to streamline operations and drive efficiency.

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  Cégep Heritage College

  Electronics And Information Technology