• Completed advanced Salesforce training and contributed to a Salesforce cleanup initiative.• Utilized Salesforce to track and follow up on opportunities across the West Coast.• Engaged with Fortune 500 clients in the Southwest/West Coast

• Developed and launched a communication plan with feedback mechanisms, including a semi-monthly all-hands call for the commercial audience and a new Selling Trial plan• Designed communication projects to unify a large audience and promote solution-driven commitment.• Facilitated networking and knowledge-sharing across the company via Commercial Cadence.• Contributed to a commercial transformation strategy as part of the Services Strategy and Innovation Team bycreating communication tools, driving change management, and tracking audience engagement.

• Successfully executed customer-facing tasks with high-profile clients• Maintained the facility on a daily basis so that the condition was pristine, while creating a friendly environment for country club members• Led a team of other Golf Operations Associates through training for the day-to-day activities in the halfway house• Built and maintained relationships with clients and team members