Liam Nolan Email & Phone Number

United Kingdom

United Kingdom

Radnor, Pennsylvania, Us

Nottingham, Gb

• Manage a team of 3rd line engineers supporting the company’s infrastructure services• Manage IT problem escalations• Identify technology improvements for the business• Provide technical assistance to the team if required• Review IT contracts and subscriptions• Engage with 3rd party suppliers at all levels

Bournemouth, Dorset, Gb

• Manage team of engineers to support the company’s infrastructure and desktop services• Manage all aspects of IT engagement to the business making sure satisfaction is kept high• Lead all 3rd party and supplier engagements• Advise senior management where new IT opportunities would be beneficial • Maintain the IT roadmap to align with the company’s direction• Manage all IT contracts and where possible proposing new options if available • Assist in maintaining the IT budget and spend

Bournemouth, Dorset, Gb

• Design and recommend implementable technical solutions that improve process efficiency, capability and quality of outputs• Contribute to the short, medium and long-term technology strategic roadmap, and ensure new solutions fit into this strategy• Work alongside Project Managers, and cross-functional teams to help identify the scope of the system changes from concept through to delivery, resolving issues and conflicts within agreed parameters• Lead technical build teams as part of the technical project deliveryProject work including O365 migration, Azure cloud implementation and storage for on-premise with vSphere platform upgrade.

Bournemouth, Dorset, Gb

• Provide 3rd line server support covering over 500+ servers both physical and virtual• Maintain the VMware estate covering on-premise data-centres and cloud environements • Provide storage support for Netapp FAS controllers and EMC systems• Monitoring using SCOM, Balance, Solarwindsa and vRealize• Citrix Xenapp support • VMware vClould Director and vCloud Air support

Leeds, West Yorkshire, Gb

I was employed in a 3rd line infrastructure manager role supporting the company storage and server systems over multiple sites.• Provide support for server estate utilising VMware technologies as well as HP blades and other HP models running windows server 2008/R2 covering 400+ servers• Provide storage support for 1PB of data. This is stored on Netapp 3 and 6 series FAS units • Monitor Sever infrastructure with SCOM and VMware VCOPS• Monitor Netapp Storage using OnCommand tools for snaps and mirror statuses and also controller health stats with Unified manager and OnBalance• Monitor VMware infrastructure with VCS serves and VCOPS • Maintain SCCM with latest applications and software patches

Chesterfield, Gb

I was employed in a senior engineer support role covering the companies IT support contracts UK wide.• Provide 3rd line IT support to company IT contracts throughout the UK• Manage all IT support calls and provide advice to clients with upgrades and development needs either remotely or onsite• Customer interaction at senior management level for supported clients

Leeds, England, Gb

I was employed in a support role covering all company servers/desktops and project support around the UK.• Provide 3rd line support for all windows servers, desktops and laptops • Supporting Networks (LAN and WAN), Databases, Voice/Communication, McAfee EPO Virus-scan software and hardware peripherals

Sheffield, South Yorkshire, Gb

• Provide 3rd line support for all windows servers, desktops and laptops • Supporting Networks (LAN and WAN), Databases, Voice/Communication, Citrix estate, McAfee EPO Virus-scan software and hardware peripherals

Sheffield, South Yorkshire, Gb

• Provide 1st/2nd line support for all windows servers, desktops, laptops and printers and AD Management