Liam Hickey Email and Phone Number
Liam Hickey is a High-caliber, influential Strategic Leader with extensive experience in Team Leadership. Leverages strategic acumen and positive energy to lead and manage client service leaders, fostering a culture of accountability and collaboration. Expertise in client services management, ensures the team meets financial goals through a balanced approach and a proactive client onboarding attitude. Committed to excellence in client success and retention, oversees the client experience journey, setting and achieving satisfaction metrics while working cross-functionally to creatively address challenges. Excels in resource and process management, developing strategies for optimal capacity utilization and establishing clear, quality-compliant operating processes to drive continuous improvement and operational efficiency. Retired military officer and Disabled Veteran.Throughout his career, Liam has proven a strong penchant for shaping team members into highly resourceful and resilient problem solvers. He is adept at refining existing projects, programs, and processes to eliminate performance gaps and strengthen staff productivity against emergencies and high-risk projects.Liam is an award-winning leader recently retired from the military transitioned into corporate life. He is adept at building powerful teams, establishing expectations, and maximizing performance to maintain high organizational productivity and success.EXPERTISE:✔ Operations Management ✔ Strategic Leadership ✔ Continuous Improvement➥ Natural governance skills that serve as a foundation of success managing cascading priorities in training, operations, and human resources management.➥ Robust academic and professional training in Facilities Management, Business & HR Management, Joint Professional Military Education, and Lean Six Sigma.➥ Consistently recognized as an exemplary leader and coach by senior leadership and students, providing attentive guidance in support of professional and tactical growth.➥ Drive to optimize performance by collaborating effectively with teams, implementing data-driven feedback, and maintaining program and personnel integrity.➥ Currently possesses active TS / SCI Clearance.STRENGTHS:Program & Team Leadership | Organizational Leadership | Performance Analysis | Data AnalysisOperational Planning & Execution | Human Capital Management | Staff Readiness | Risk ManagementBusiness Continuity | Facilities & Project Management | Strategic Leadership | Change Management
Seacorp
View- Website:
- seacorp.com
- Employees:
- 164
-
Program Support ManagerSeacorp Jun 2024 - PresentChesapeake, Virginia, United States
-
Senior Project ManagerSeacorp Jun 2023 - May 2024Middletown, Rhode Island, United StatesLeads a team of technicians and monitoring systems and infrastructure, supervising installing and delivery of complex projects; accountable for scheduling and testing & analyzing key performance indicators to support for unforeseen challenges, achieving objectives within project budget, timeline, and business value. • Developing project roadmaps, scrum communication and meeting methodologies, workflow reviews, staffing/cost analysis, deliverable, and scheduling stability for daily processes and high visibility testing. • Collaborated with cross-functional teams to identify and implement continuous improvement opportunities, resulting in a 10% reduction in operating costs while maintaining quality and service levels. • Engages with business leadership team to identify strategic opportunities and acts as a trusted advisor for B2B operations, planning, and project implementation.• Implemented DoD Skillbridge Internship program. Interviewing and onboarding efforts for nine summer internships.
-
Senior Director Of OperationsUs Navy Apr 2021 - May 2023Norfolk, Virginia, United StatesDriving organizational performance and excellence throughout organization daily operations and workforce planning for Atlantic Fleet training, assessments, and certifying mission reliability. Collaborate with cross-functional leadership to gauge everchanging needs; analyzed and adapted to the latest manpower trends. ➢ Strike a cadence of continuous improvement in a human resources capacity, providing hands-on coaching, and mentoring to train and stretch-opportunities for rising leaders and employees.➢ Maintain a keen pulse on mission efficiency while incorporating large scale organizational change and implementing new solutions to performance and process gaps within a 500+ personnel organization.➢ Implemented a "yes first" mentality within the client service operations, contributing to a 30% increase in client satisfaction via end of mission critique surveys within one year without compromising service quality.➢ Responds to personnel issues complaints; provides information, guidance and direction on HR programs, processes, conflict mediation and procedures including harassment allegations and civil rights complaints. -
Director Of Strategic PlanningUs Navy Sep 2019 - Apr 2021Norfolk, Virginia AreaGuided large teams in high-impact cross-functional strategic planning, spanning eight diverse functional teams. Maximized effectiveness by facilitating planning conferences and collaborating with external & international entities in major real-world operations with influence at executive levels of the decision-making chain. ➢ Persisted in equipping personnel with Rehearsal of Concept presentations to enhance cross collaboration and mission preparation throughout three deployed ships and eleven units, maximizing mission cohesion.➢ Orchestrated, analyzed, and disseminated intelligence data including written storyboards, post-action reports, and messages for technical and non-technical stakeholders.➢ Managed the execution of $104M ship repair projects in post-deployment planned maintenance availability.
-
Director Of Technical OperationsUs Navy Mar 2018 - Sep 2019Supervised, repaired, and maintained electronic equipment, weapons systems, and IT networks for unit. Upheld strict regulatory and safety compliance by personally conducting inspections to highly methodical and advanced technology. Forecasted required system testing, communicating impacts and scheduled outages.➢ Regulated maintenance and care for armament, communication suites, IT systems, and magazine spaces.➢ Spearhead the Leadership Team, driving strategic initiatives and fostering a high-performance culture among a team of client service leaders, resulting in a 20% increase in team productivity and goal achievement.➢ Managed daily operations of a department of 79 diverse personnel; assisting in data analytics and adapted manning efforts and formulated analysis-driven decisions at the highest levels.
-
Officer In Charge - Senior ManagerUs Navy Jul 2014 - Mar 2018Massachusetts Maritime AcademyOrchestrated instructional design and development for Naval Science trainees through multiple disciplines. Coordinated with host university leadership to optimize unit activities with organization and vision. Coached and directed faculty to deliver top quality performances to guarantee organizational and training success. ➢ Steered recruiting initiatives within community, serving on selection boards and interviews to vet and recruit top talent for service as military officers. Supervised complete onboarding processes.➢ Served as role model and respectful public representative to Naval Services that generated trust, loyalty, and results. Autonomy to make curriculum changes and redesign programs to improve overall quality.➢ Managed financial budgets annually. Forecasting and reporting for each quarter’s expenditures.➢ Counseled and coached students and instilled confidence in professional and personal development.➢ Overhauled operating processes for the Naval Science team, establishing clear, quality-focused procedures that increased operational efficiency by 20% and ensured consistent adherence to high standards.➢ Liaised with diverse stakeholder base including campus / community organizations, military-related groups.
-
Frontline Operational LeadershipUs Navy May 2009 - Jul 2014Headed cross-functional teams in the implementation of programs, procedures, and projects, leveraging proficiency in computer science, problem solving, engineering principles, and technological governance analyzing techniques. Demonstrated supporting leadership skills by serving as a role model to junior team members, providing guidance and mentorship to foster professional growth and enhance technical proficiency.➢ Developed comprehensive work framework driving performance that informed high-level decision making and positively influenced mission outcomes and workflow efficiency.➢ Consistently ranked “Above Standards” and “Greatly Exceeds Standards” in all areas of professional expertise, military character, leadership, and organizational command.
-
Naval AircrewmanUs Navy Jun 2001 - May 2009Brunswick, MaineInstrumental to in-flight tactical mission systems management in support of operations against enemy combatants. Analyzed and organized sensor data to localize and determine spatial orientation and establish attack parameters for various enemy contacts. Managed radar, electronic support measures system, and electro-optical imaging devices. Processed, packaged and analyzed real-time and forensic intelligence data trends for future operations.
Liam Hickey Education Details
-
Gpa 3.93 -
Joint Professional Military Education (Phase I) -
Project Management
Frequently Asked Questions about Liam Hickey
What company does Liam Hickey work for?
Liam Hickey works for Seacorp
What is Liam Hickey's role at the current company?
Liam Hickey's current role is Results-Driven Project Manager & Director of Operations | Strategic Planning | Navy Veteran.
What schools did Liam Hickey attend?
Liam Hickey attended Massachusetts Maritime Academy, Southern New Hampshire University, Naval War College, Syracuse University - Martin J. Whitman School Of Management.
Who are Liam Hickey's colleagues?
Liam Hickey's colleagues are Jack Benfeito, Matthew Hylton, Michael White, Deborah Michael, Bryan Defaria, Courtney A. Moore, Mba, Erick Ebanks.
Not the Liam Hickey you were looking for?
-
1rsmus.com -
2macaran.com, regeneron.com -
Liam Hickey
Accounting Scholar | Accounting And Finance Student At The University Of South Carolina Darla Moore School Of BusinessGreenville, Ri -
Liam Hickey
Grand Ledge, Mi
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial