Liam Hughes Email and Phone Number
I’m a high performing commercial director who has consistently delivered double digit revenue growth and industry leading client retention, with a strong focus on profitability, customer service and risk. In my most recent roles specialising in International ‘business to business’ relationships including large complex corporate and intergovernmental organisations. Operating with a strategic mindset while focussing on both design and execution to drive and deliver performance. I’m comfortable operating in challenging and high-pressure environments. Always fostering high performing teams through recruitment, coaching and development across geographies and cultures. An empathetic leader who balances the needs of the individual with those of the business.I'll be departing the business at the end of September and I’m looking for a role that leverages my experience in:STRATEGY: Development and execution of strategies designed to balance risk and reward at macro and micro level; sales and compensation plans aligned to enterprise goals. COMMERCIAL MANAGEMENT: Proposition & product development, pricing, underwriting, partnership development & management, broker/partner relationships;TALENT DEVELOPMENT/LEADERSHIP: Building high performing teams across the globe, recruiting, training, mentoring, coaching; performance management;P&L MANAGEMENT: Planning, budgeting and driving P&L performance; turnaround of non-performing segments / products / geographies; cost management and efficiency gains; balancing profitability in a growth environment; business performance analysis;BUSINESS DEVELOPMENT: Complex B2B sales & relationship management across SMEs to large corporates and intergovernmental organizations (e.g. IMF, World Bank, Shell, Schlumberger); Board / C-Suite influencing & negotiating; client servicing & retention; digital innovation;CHANGE LEADERSHIP: Mergers & acquisitions, due diligence, integration; organisational restructuring, stakeholder management;RISK AND REGULATION: Chairman of the UK regulatory branch, Treating Customers Fairly, Association of British Insurers (ABI), Consumer Duty, GDPR;
Allianz Partners
View- Website:
- allianz-worldwide-partners.com
- Employees:
- 11988
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Head Of Sales Europe, Health And BenefitsAllianz PartnersUnited Kingdom -
Chief Commercial OfficerCigna Healthcare Jan 2020 - Sep 2024Bloomfield, Ct, UsSenior member of the European ExCo, reporting to the regional CEO Accountable for all B2B commercial activities for Corporate, Intergovernmental, Governmental, and NGO markets.Delivered double digit revenue growth, industry leading retention and improvement in year-on-year profitabilityLed, developed and integrated a market leading, multi-cultural, global Sales & Client Management team through recruitment, people development, efficiency gains and best practice. Increased team and organisation’s presence in key markets building new and deepening existing relationships with large multi-stakeholder organisations such as World Bank, IMF, WHO, Shell, Novartis, Schlumberger. Defined and delivered segment strategies to support wider growth ambitions of Cigna Led geographic expansion into non-core markets leveraging a more agile, data led, approach to market entry. -
European Sales And Client Management DirectorCigna Healthcare Europe Jan 2018 - Dec 2019Madrid, EsReporting to the European CEO and sitting on the European Senior Leadership Team and responsible for growth and profitability of domestic and international segments across the entire EU region. Achieved aggressive new business and retention goals year on year.Revised, refreshed and implemented Sales Strategy and Retention proposition in region throughout tenure. Built out differing strategies based on the segment needs:Led and developed a multi-cultural Sales and Client Management team over multiple geographies, delivering profitable growth and industry leading retention. Design and delivery of wider strategic objectives of Cigna in EuropeOptimised Sales effectiveness through the introduction and evolution of reporting tools. Moving towards a data led sales organisation Leveraged existing relationships internally and externally across differing segments and geographies to drive end to end opportunities and efficiencies. -
Director Of Client ManagementCigna Global Health Benefits Sep 2012 - Dec 2017Led the Client Management team in the Corporate B2B segment, reporting directly to the segment Managing Director.Developed a global client management vision through a scalable and consistent approach, with the client at the heart of everything. Partnered globally to ensure a consistent, customer centric approach to client management, particularly focusing improving pan-business collaboration on global clients with multiple relationships. Embedded geographical cross sell and up sell initiatives to leverage existing client relationships. Enhanced client experience by working with internal stakeholders with specific target to increase client NPS
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Underwriting DirectorCigna Global Health Benefits Jan 2007 - Aug 2012Sitting on the Senior Leadership Teams with matrix reporting into global organisation and accountable for growth and profitability of all International Health lines outside North America.Led pricing team focus for profitable growth and retention of core business, resulting in overall business more than doubling in size.Established and built autonomous local Underwriting functions in Middle East and Asia Pacific.Supporting the Cigna International organisation by meeting and/or exceeding financial goals.Directed the Underwriting function through recruitment, appraisal, training and development of staff across multiple geographies and cultures.Key leader in the development of new products and expansion into new markets Partnered with regional business leaders to develop and implement strategy and plan.
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Underwriting ManagerCigna Uk Healthcare Benefits Jan 2004 - Dec 2006
Liam Hughes Education Details
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Glasgow Caledonian UniversityBusiness
Frequently Asked Questions about Liam Hughes
What company does Liam Hughes work for?
Liam Hughes works for Allianz Partners
What is Liam Hughes's role at the current company?
Liam Hughes's current role is Head of Sales Europe, Health and Benefits.
What schools did Liam Hughes attend?
Liam Hughes attended Glasgow Caledonian University.
Who are Liam Hughes's colleagues?
Liam Hughes's colleagues are Michaela Green, Sohini Dubey, Vitalina Plichko, Radhika Dutta, Dope Night-Ajufo Mbcs, Mba, Tamara Calhoun, Harpreet Anand.
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