Automation Testing with Playwright in JS (Creating Framework and Implementing Tests)Manual Testing various web-based applicationsPerformance testing and reporting using JmeterDocumentation creation and maintenance using Confluence

QA Engineer for a range of products and services across desktop and mobile devices.Duties include: Creating, maintaining, and executing detailed test plans for multiple products under the tifgroup umbrella.Raising detailed bug reports often containing different data types such as: Video, GIF, JPG/PNG, Excel Reports,Creating and maintaining automated tests scripts in Python using the Pytest frame work for integration with Jenkins.Working with the development, design and SEO teams to create both functional and visually appealing designs for brands under the tifgroup umbrella.Running training sessions with other departments for newly developed business tools and applications.Managing the Developer Support Queue; Assigning tickets to the relevant parties, investigating and responding to bug reports and handling feature requests.Running performance tests using Blazemeter and reporting on performance and providing insights on current or potential issues.Attending sprint planning meetings and suggesting which bugs/tasks should be pulled into the weekly/bi-weekly sprints.

Software Tester for software on both desktops and mobile. This includes a range of operating systems and browsers including (and not limited to); Windows, MacOS, iOS, Windows Mobile, Android, Chrome, Firefox, IE, Edge, Safari.Creating detailed test plans using wireframes and designs as well as testing freely and recording results.Raising bugs and issues found whilst testing in JIRA. These issues include detailed descriptions, screenshots, and steps to replicate the issues and bugs.Communicating with customers about potential issues and looking to find a resolution.

Troubleshooting, System analysis, Liaising with customers, raising bugs, account management (creation, deletion, editing)