Liam Saul Email & Phone Number

Bury, GB

Our experienced consultants exclusively support expats looking for mortgage finance. This means we are able to offer comprehensive, impartial advice to those navigating the complexities of investing or refinancing property in the UK or a select few overseas property markets.

Manchester, United Kingdom

• Contributing to the design and delivery of Mortgage project solutions into the business areas in readiness for implementation and handover.
• Supporting the project with all forms of testing in order to provide assurance.
• Feeding into and validating project both communications and training to meet the requirements and standards of the business.
• Championing the project by ensuring changes are embedded and colleagues focus on quality customer outcomes.
• Reviewing operational processes and procedures and make recommendations for improvements, recording and escalating risks and issues where necessary.

Stockport, United Kingdom

• Worked as a Regulated Supervisor post Mortgage Market Review supervising staff dealing with new to Bank and existing customer lending.
• Adherence to the T&C scheme creating performance and development plans on both a formal and informal basis.
• Coached and developed others to consolidate and enhance skills and behaviours to provide an outstanding customer experience.
• Ensured adherence to performance, policy, and regulatory requirements to manage risk and challenge processes
• Identified risk via assurance checks.
• Facilitated workshops delivering ‘Living the Values’ to the Academy including breakout sessions, presentations on each value and the impact to customers, business, and staff.

Various Branches

• Worked daily with Internal risk model ensuring compliance by use of Data Protection Act, Training and Competence schemes, CBT systems, and anti money laundering regulations.
• Delivered training to staff at all levels on new processes/ systems and evaluating this via sign off process to ensure confidence when dealing with customers and validation for audit purposes.
• Managed under-performance at both informal and formal levels with staff. Analysis of root cause, created and monitored performance plans and resultant actions, validated using the S.M.A.R.T model.
• Liaised with internal departments including compliance, First Line Assurance, underwriters, exceeding expectations to gain a Green rated audit for the Branch.
• Achieved branch target for last 3 years under my leadership including the sale of Mortgages, Personal Loans, Current Accounts, General Insurance, Credit Cards, and Investments.
• Reduced costs in areas such as stationery, overtime, workshop costs for the branch to ensure on target for budgets.

Lancashire/Yorkshire

• Provided senior mortgage advice for the 15 branches in the area, involving larger more complex mortgages and high net worth customers.
• Responsible for my own diary, self-generating appointments and also coaching members of the branch team to generate mortgage leads and spot opportunities for mortgage and insurance reviews.
• Dealt with internal departments creating internal contacts in audit/compliance, then cascading presentations back to other mortgage advisors helping them to increase the quality of their work and gain a better.

Education record

Education record