• Co-ordinated and led audit confirmation for Bermuda and Cayman Islands banking offices using Flexcube and Portia software.• Trained in financial crimes awareness (Money Laundering, Fraud)• Maintained up to date knowledge of client signing authorities and third-party agreements to ensure smooth processing of audit confirmations.• Prepared and managed a variety of banking reports using large excel spreadsheets and word documents containing high level proprietary… Show more • Co-ordinated and led audit confirmation for Bermuda and Cayman Islands banking offices using Flexcube and Portia software.• Trained in financial crimes awareness (Money Laundering, Fraud)• Maintained up to date knowledge of client signing authorities and third-party agreements to ensure smooth processing of audit confirmations.• Prepared and managed a variety of banking reports using large excel spreadsheets and word documents containing high level proprietary information.• Assisted with special projects when required. Show less

Worked as a May - August full time employee of Pioneer Family Pools as a parts department and pool equipment product specialist. This entailed the selling of large pool equipment for residential pools ie: pool pumps, heaters and cleaning equipment. Training was provided and focused on best practices for customer service. As well specialized knowledge was gained on various pool equipment and manufacturers. Attention was placed on understanding the individual needs of each customer and their pool… Show more Worked as a May - August full time employee of Pioneer Family Pools as a parts department and pool equipment product specialist. This entailed the selling of large pool equipment for residential pools ie: pool pumps, heaters and cleaning equipment. Training was provided and focused on best practices for customer service. As well specialized knowledge was gained on various pool equipment and manufacturers. Attention was placed on understanding the individual needs of each customer and their pool equipment requirements. Followed all staff training, worked in a collaborative customer oriented environment with a great team atmosphere. Show less

-Managed a client base of approximately 15 individual properties. -Conducted local marketing campaign, online through social media and door to door with a flyer to increase client acquisition.-Maintained excellent client relationships through the delivery of high quality customer service before, during and after the work was completed. -Developed efficient and reputable business practices that focused on personalized customer service, quick communication and attention to specific… Show more -Managed a client base of approximately 15 individual properties. -Conducted local marketing campaign, online through social media and door to door with a flyer to increase client acquisition.-Maintained excellent client relationships through the delivery of high quality customer service before, during and after the work was completed. -Developed efficient and reputable business practices that focused on personalized customer service, quick communication and attention to specific property details - providing a professional lawn service for each homeowner.-Consistently demonstrated a high level of organization in regards to client communications, appointment bookings, invoicing and equipment maintenance. Show less

-Volunteered with Meals on Wheels to deliver essential meal service to members of my community who require daily support with meals. -Demonstrated excellent time management skills, delivering over 50 meals a day (once a week volunteer commitment) in an efficient manner. Following Meals on Wheels protocol for safety at the door check in on client. -Represented Meals on Wheels in a manner that was consistent with volunteer training.

Participated in a business startup as a registration assistant and time keeper for the inaugural location of what is now, the largest North American adult recreational basketball league.