In this position I took on responsibility for many of the digital marketing activities of the business. I posted to social media sites using organic posts and sites like Buffer, and significantly grew the following, interactions and reach of the company Twitter account in particular. I used Google Analytics to measure success and introduced new ideas and digital tools into the business.I made great contributions to brainstorming sessions about general marketing campaigns, and played a… Show more In this position I took on responsibility for many of the digital marketing activities of the business. I posted to social media sites using organic posts and sites like Buffer, and significantly grew the following, interactions and reach of the company Twitter account in particular. I used Google Analytics to measure success and introduced new ideas and digital tools into the business.I made great contributions to brainstorming sessions about general marketing campaigns, and played a role in coming up with ways to effectively target products and services towards target markets.I put my writing ability to great use by writing articles for the company website which received consistently good feedback. I used various forms of social media to market the articles and increase the footfall to the website.I immersed myself in the tech industry within which the business was based and which I had no previous experience in. I became knowledgeable about the field to the extent I was able to write articles on it, which shows my ability to learn and adapt to new environments quickly. Show less

I was responsible for helping customers on the shop floor with any product-related queries, giving them advice about DIY products I learned quickly and from scratch. This was my first experience in working with customers and showcased my ability to use my authentic communication style to satisfy customers.I also worked as part of the replenishment team, which was an intense team-working role that involved strict requirements for meeting deadlines and working hard.I further… Show more I was responsible for helping customers on the shop floor with any product-related queries, giving them advice about DIY products I learned quickly and from scratch. This was my first experience in working with customers and showcased my ability to use my authentic communication style to satisfy customers.I also worked as part of the replenishment team, which was an intense team-working role that involved strict requirements for meeting deadlines and working hard.I further communicated with customers by providing cover on checkouts and the customer service desk when needed, where I dealt with some complaints and processed orders and paperwork for some more expensive purchases.I had responsibility for answering phones to deal with customer queries.I also had to be confident in often approaching customers about customer research programmes the company ran. Show less

I spend time researching and investigating different potential volunteer audiences and devised plans for effectively marketing and communicating with each group.I carefully prioritised different leads or opportunities to make best use of my time.I presented volunteering opportunities to the various groups investigated.Managing recruitment administration was also part of the rule, and I used CRM systems for the first time in my career.The role also included… Show more I spend time researching and investigating different potential volunteer audiences and devised plans for effectively marketing and communicating with each group.I carefully prioritised different leads or opportunities to make best use of my time.I presented volunteering opportunities to the various groups investigated.Managing recruitment administration was also part of the rule, and I used CRM systems for the first time in my career.The role also included interviewing candidates and training new volunteers.Crucially, I also delivered safety training presentations to school children, which required a different kind of communication skills. I was told I was interesting and engaging to the audiences. Show less