9 years and counting experience in the automotive industry, achieving high levels of customer satisfaction, and establishing a customer base through rapport and professionalism. Managing a highly efficient team catering to clientele of high standard within a multitude of brands, from general to prestigious markets.Taken part in multiple training sessions both for product knowledge and processes but also in behaviour and communication.During my tenure within PSA, now Stellantis, I was Brand Ambassador for PEUGEOT UK, being one of only 12, handpicked by PEUGEOT Directors and higher management, based on skills of presentation, demonstration, team work and leadership, as well as passion for the brand. Was part of an award winning team, and company that has achieved more consecutive annual awards than any other dealer for our manufacturer in the UK. I can easily and competently communicate with private and trade customers, handling any objections, complications, or requests, and building customer trust in myself and the company through engaging customers with a personal experience.