Providing premium grade labels for a wide range of environments.Ensuring that all requirements for a product are met. Identify the most appropriate product, and not to under/over spec.Post onto social media platforms, to increase exposure.Arrange for samples to be produced and mailed.

Conduct credit/ID checks for all customers.Process orders for new and existing customersCreating orders for repair, under warranty or not.Building orders to suit a customers requirements (finances, lifestyle, work etc). Identify areas where a customer can reduce monthly expenses if needed, but still get the most from the network.Handle general inquiries and inform of the best course of action.Aim towards independent and team targets on a monthly basis.Assisting vulnerable customers and ensure they feel safe and secureWork remotely from home conducting all of the above via Live Chat Support.

Use of IT software to analyse Store performance.Ensure staff are providing excellent customer service to customers.Uphold company standards in line with store and company policies.Leading by example to ensure consistent performance and high standards. Check Visual Merchandising guidelines are followed. Managing the Team's stock handling, in regard to In-store transfers (IST) and recalls.Host and attend meetings with the store team.Complete reviews on own performance and aim for targets given.Volunteering to work overtime in order to prepare the shop floor for upcoming promotions, floor moves and sales. Cash handling and submitting the store daily and weekly takings. Documenting finances coming in and out of the store. Producing reviews for the Operations staff in order for them to improve their personal and professional development in order to increase productivity of the store. Communicate store and company targets to the team to ensure company goals are clear.Resolving any issues/complaints from both employees and customers.Working alongside the Floor managers to optimize the use of stock, maximising the stock levels on the shop floor for customers, helping to improve store statistics.Organizing management cover from other stores, taking into consideration travel costs.Recruiting applicants to join our team on a temporary/permanent basis.Holding meetings with members of staff to conduct Records of Conversations for outstanding work and also for not meeting expectations and requirements.

Producing commercial analysis paperwork involving the top and bottom performing categories of clothing against the company’s average.Make use of Microsoft Excel to produce spreadsheets containing sales figures and percentages to identify areas for improvement.Providing excellent customer service to customers by providing advice to general queries relating to Superdry products and services.Uphold company standards in line with store and company policies.Cash handling using a POS system to ensure all transactions are accurate regardless of payment method. Providing an innovative service to customers using technology provided by Superdry to order specialist or unavailable items using an iPad app.Replenishing the shopfloor, whilst maintaining Visual Merchandising Guidlines and ensure all available sizes are on the shopfloor.Performing In-store transfers and recalls efficiently and making sure they are completed and all paperwork has been filed correctly.Undergone training to improve personal skills and standards.Train new starters on Superdry's standards, policies and history.Complete reviews on own performance and aim for targets givenProposing innovative ideas to management in regard to improving store policies, sales, work efficiency and loss prevention.Working across a number of stores in the region as well as supporting head office events.

Supervising children for selected activities and maintaining their safety and welfare whilst enjoying their experiences.Working with adults with specific educational, mental and physical restrictions, ensuring that the experience is an enjoyable one.Using pre-prepared company activity schedules and follow risk assessments, ensuring all potential hazards are minimized before the commencement of activities.Prepared and delivered own activities for children along with setting up equipment required, while following health and safety regulations.Managed behavior of children and re-enforcing rules per company policy.Maintaining the leisure centre by completing a comprehensive company standards checklist.Communicating with parents and carers over their children’s progress and activities those children participated in.Liaising with other members of staff, including management.Cash handling and booking appointments and activities for members.Underwent training to improve my continuing development

Preparing and serving food to tables as per customers orderMaintained cleanliness standards around the café including the shop floor and deep clean of kitchens.To communicate effectively and appropriately with customers and staff whilst working as a team.To carry out tasks independently and arrange work load according to volume of customers, this involved all tasks being completed on time for the café.Communicating with customers over the phone by taking bookings, messages and dealing with arising issues.Cash handling using EPOS styled till.To offer support to other team members when required. This maintained customer service