Liam Spence Email & Phone Number

Glasgow, Scotland, United Kingdom

Leading within NHSGGC on employee engagement, staff governance standards and workforce equality for our 40,000 staff.

Glasgow, Scotland, United Kingdom

Delivering change and defeating Covid-19.

Glasgow, United Kingdom

Managing a broad programme of projects and improvements to develop the culture of the organisation and ensure that staff and leaders have the skills and confidence for future challenges. This includes: - introducing a new online learning management system- facilitating new ways of working for collaborating both face to face and online. - continuing to identify and develop innovation through the use of excellence frameworks and external networks.

Managing a broad programme of projects and improvements to ensure all Group companies mitigate the impact of welfare reform on their businesses, customers and communities. This includes: - working with customers and leaders to develop and introduce new banking and credit options for customers and new ways to pay - developing and implementing training and communication plans for both staff and customers- working with staff and managers to provide them with tools and skills with… Show more Managing a broad programme of projects and improvements to ensure all Group companies mitigate the impact of welfare reform on their businesses, customers and communities. This includes: - working with customers and leaders to develop and introduce new banking and credit options for customers and new ways to pay - developing and implementing training and communication plans for both staff and customers- working with staff and managers to provide them with tools and skills with which to better engage with customers, including reviewing policies, processes and ways of working - liaison at a national and local level with government, local authorities and other third sector organisations on best practice. Supporting leaders to develop our corporate strategy and supporting action plans. Leading on IIP, EFQM and CSE accreditations for the Group. Show less

Developed and introduced a range of strategic frameworks into GHA including: - A new performance framework - A three year strategy - A quality assurance framework, including accreditation's in Customer Services Excellence and against the EFQM excellence model. - Leading GHA's award for business excellence at the 2013 EFQM excellence awards.

Glasgow, United Kingdom

Glasgow

Glasgow

Master'S Degree, Human Resources Management, Msc

Bachelor'S Degree, Politics & Modern History, 2:1 Ma