Liam Tufnell Email & Phone Number

Eastbourne, GB

East Grinstead, England, United Kingdom

Promoting the Club’s brands as Champions of the Great Outdoors through developing and arranging engaging Events and Exhibitions that align to Club ambitions and maximise opportunities for member/customer value, acquisition and retention, together with future revenue growth. To promote and expand the Club’s B2B Pop-up campsite revenue opportunities through.

East Sussex, England, United Kingdom

Working as a freelance event manager and team leader. Ensuring seamless event operations, and staff wellbeing at the below events and many more.-Organising and supporting 60+ volunteers as the Welfare Manager for Mile 22 at the London Marathon.-Managing 30+ staff for the Salvation Army as a Team Leader, ensuring optimal donations.-Stage Manager at the.

Melbourne, Victoria, Australia

Managed all supplier engagements for Australia’s largest free music festival, "St Kilda Festival 2024," overseeing strategic planning, operational site management and stakeholder engagement of 160+ clients. Additionally, I successfully resolved historical operational challenges, completing the project ahead of schedule, and spearheaded a new vendor-focused.

Melbourne, Victoria, Australia

Responsible for all ticketing operations for Australia's largest and longest-running short film festival, "St Kilda Film Festival 2023," overseeing 66 unique screenings and workshops at nine different venues. Achieved record attendance, including a 32% increase from the previous year, by strategically overselling events based on data analysis of past sales.

Turkey

Resort manager responsible for implementing the TUI BLUE® brand while managing 30-40 personnel teams. Responsible for 1000+ weekly guests, excelling in resort management, logistical operations, sales, implementation of entertainment programs, and customer service. -I onboarded and trained all 40 staff upon arrival in Turkey, ensuring cross-departmental.

Woolacombe, England, United Kingdom

I was responsible for all facets of resort management, including guest services, housekeeping, leisure services, maintenance, food and beverage, grounds, and retailing. With a focus on effective leadership, I ensured the highest standards of customer service and played a key role in ensuring day-to-day operations ran smoothly. -My responsibilities also.

Portugal, Spain, Crete, Lapland, Gran Canaria & Bulgaria

Directly managing teams of 10-15 and overseeing wider teams of 40, I achieved the highest customer feedback scores globally in 2017 by implementing innovative entertainment schedules across 9 hotels in 5 countries. Recognized with 3 rapid promotions in 4 years, I excelled in direct line management, event organization team development, and handling.

Lewes, England, United Kingdom

Reporting directly to the CEO and COO I was responsible for administration duties such as resolving all customer service matters and handling client relations, as well as assisting in improving lead-time accuracy and production line management. -Responsible for end-to-end management of B2B and B2C relations, overseeing stock control, supply chain, and.

Hanoi, Hanoi, Vietnam

Developed, financed, and launched a successful motorcycle sales and tour company. I drove continuous company growth through effective sales strategies and customer retention, resulting in expanded shops and increased demand. Managing all aspects of the business before selling it.- Thrived in a highly competitive market, putting our 2 main competitors out.

Hanoi, Hanoi, Vietnam

Led tours and cruises, being responsible for the entertainment and safety of groups exceeding 150 individuals in remote destinations, consistently ensuring high customer satisfaction. Oversaw various recreational activities and performed public speaking on guided cultural tours at the busiest hostel in Southeast Asia. - I managed equipment, instructed and.