• Coordinating all remedial and small works nationwide• Liaising with suppliers to gather best costs for materials for required works• Attending pre-start and progress meetings with clients• Providing continuous updates and reports to company directors outlining value of works undertaken and due. Detailing possible process changes required to streamline works to be undertaken• Managing 40 engineers and providing them with the necessary details and equipment needed for works due• First point of contact for all engineers and contractors for any technical or logistical advice• Arranging sub-contractors to attend sites on our behalf to carry out works received• Providing solutions and support for all company staff relating to remedial and small works queries• Working side by side with the senior project management, providing assistance on active jobs• Producing Gantt charts for clients, detailing programme duration and estimated completion date. Providing continuous updates to stakeholders in meetings, conference calls and emails.• Providing facility management reports, updates upon request and attending job update meetings when required

• Managing a team of 13 engineers and additional office support staff across the UK, ensuring scheduled works were completed to the client’s satisfaction and industry standards.• Managing costs for works carried out.• Liaising with clients, ensuring their requests were dealt with in a timely manner via phone, email and face to face meetings.• Arranging site meetings with clients to discuss their requirements and oversee works to take place.• Providing quotations for remedial works required following the annual service of their fire safety and smoke ventilation equipment.• Producing reports for senior management forecasting figures for the upcoming week/month. Highlighting areas that required attention and implementing changes to rectify possible losses.• Management of engineers daily. • Responsible for hiring of machinery and essential equipment for scheduled jobs. Discussing requirement with suppliers to ensure parts and access permits needed were on site prior to works taking place.• Ensuring all health and safety regulations are adhered to both on and off site.• Training of new team members and mentoring of existing team members.

• Technical planner, managing teams of technicians and workflow to ensure all assigned jobs were completed in a timely manner and to customer satisfaction.• Developed and implemented a route planner for technicians to streamline daily jobs enabling them to complete more calls, reduce travelling time and costs and deliver an enhanced level of service.• Creation and maintenance of online forms via Gmail for workforce, including holiday request forms allowing ease of access for all staff.• Responsible for training new staff on section and developing training manuals.