I am a 25-year-old hard worker with 10 years of computing, networking, hardware and maintenance experience in which I have a great amount of skill within this field. I have been working with computers since an early age and have a major passion for them. I have an A level in ICT and have completed my level 3 and 4 ICT Apprenticeship with Box LTD. After proving I was an attentive, loyal & punctual individual I was promoted to supervisor for a team of 10+ engineers. I helped the team with hitting daily targets and making sure the daily tasks were completed within a good timely manner. Whilst being a supervisor, the team were able to easily communicate with me regarding any issues they encountered. I was to schedule monthly meetings with the employees and liaise back to my manager to help improve the working environment. I am a hard-working individual that is willing to learn more about the hardware and software within ICT. I have built, repaired and maintained countless computers and laptops and have been working with windows 10 since it came out. I started out with vista, 7,8 and 8.1 and have exceptional knowledge within these operating systems. I am very willing to learn and would like to expand my capability within servers, IOS and Linux as I have experience in them but only the basics. I have great experience with software such as pc checker, Memtest, Acronis, Aomie and installed operating systems such as windows, Linux and Mac OS and many more.Since working in my new job with Ben the PC doctor as a field technician I have gained more knowledge and technical skills, from imaging, full diagnostics, networking and pc laptop and hardware removal and professionally putting them back together. My customer service has improved as I speak to customers face to face.