Tasks include: in this role: liaising with customers at key store touch points in a fast paced environment, liaising with colleagues and senior management , handling customer problems, customer service, stock management, floor merchandising, handling major store deliveries

Responsibilities included: Collaborated with partners on overhaul of company website including revamp of new membership signup and homepage, Helped achieve improved website analytics over the five months, Devised plans for social media campaigns with other interns, Creating new templates to be used across social media platforms, Devised creative posts promoting bi-weekly webinars and current affairs to be used for Instagram, Helped achieve improved analytics across Instagram and LinkedIn

Tasks Included: Oversaw a team of up to 15 people in an extremely busy local retailer, motivating my team, delegating roles to colleagues, liaising with sales representatives, building relationships with customers, managing customer complaints, cash handling, cash reconciliation, stock levels management, general cleaning and upkeep of store, floor merchandising, security, stock orders

Tasks Included: liaising with customers at key store points, managing customer queries, managing customer complaints, stock management, floor merchandising, upkeep of store and forecourt, cash reconciliation, till reconciliation, managing stock rooms, providing excellent customer service