Key Responsibilities:- Assist in delivery of all retail financial KPI’s- Monitor and maximise store performance and profit- Assist in effective management of store expenses with a particular emphasis on wages via roster control- Ensure customer service standards and customer satisfaction is maximised at all times- Ensure company policies and training manuals are implemented across the store team, ensuring - consistent management of standards and expectations- Build a culture of positivity, professionalism and strong communication across the store team- Identify and deliver a commitment to store team training as required during business growthEnsure future internal succession by developing the team through successful hiring, training, coaching, retention, succession planning and team motivation- Participate in recruitment, hiring and induction of team is of the highest possible standard and in accordance with company policies and procedures- Ensure the team are cross-trained ensuring business continuity during periods of leave- Effective stock management through utilising relevant reporting tools, ensuring stock procedures (IBT’s/Faulties/Recalls) are managed correctly- Plan time efficiently ensuring adequate time is spent well to manage business and team objectives- Assist in in effective rostering throughout and in the lead up to school holidays and SALE preparation, pre-Christmas preparation. Ensure ‘blackout’ dates are being adhered to.- Uphold merchandising standards as set by VM to maximise sales- Actively be involved in seeking further centre marketing opportunities.

Senior casual working at Forest Hill, Chadstone, Knox, Eastland and Chirnside Park

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Co Founder and Head Developer at ATARPro, a tutoring company aimed at delivering subscription based tutoring for students from years 11-12. Modern LMS platform designed by myself to help achieve effective online tuition. ATARPro offers a quality education to over 50 students in English, Maths Methods, Biology, and UCAT.

Co-managed Menswear department:- Stock Management- Customer Service- Visual Merchandising- CashierWorked in eCommerce department:- Picked & Packed high volume homewares, manchester and apparel. - Filling ULD's- Operation of Pallet Jacks and other warehousing equipment.- Large scale click & collect service during pandemic lockdown.