Responsibilities:▪ Facilitating relationships between buyers and sellers of fuel products including Jet A1, EN 590, and D6.▪ Cultivating partnerships between buyers of commercial, agricultural, and mining tyres and a global supplier of tyres.▪ Identifying and pursuing business opportunities to drive growth and revenue.▪ Developing and executing strategic plans to expand the company's client base.▪ Collaborating with internal teams to ensure the successful delivery of products and services to clients.▪ Analysing market trends and competitor activities to inform business strategies.

▪ Provide strategic guidance and oversight to Fivewest executive team, ensuring alignment with the company's vision, mission, and long-term goals.▪ Utilise expertise and industry knowledge to review and assess financial performance, risk management, and regulatory compliance, providing valuable insights for effective decision-making.▪ Act as an independent and objective advisor, engaging with the executive team to promote innovation, enhance operational efficiency, and identify new growth opportunities within the financial technology sector.▪ Foster strong corporate governance practices, including regular board meetings, evaluating management performance, and safeguarding the interests of stakeholders while upholding ethical and responsible business practices.

Consultant to Fivewest OTC Desk and Wildfire Capital▪ Client Relationship Management – Managed the entire client onboarding process, from initial contact to account opening. Successfully onboarded over 200 new clients, demonstrating strong relationship-building skills.▪ CRM System Development and Implementation system to track and manage client relationships. Improving efficiency and organisation by effectively utilising the CRM system.▪ Developed and implemented a comprehensive set of SOPs for all aspects of the business. Improved efficiency and ensured compliance through the standardised procedures. Received positive feedback from clients and colleagues for the well-structured SOPs.▪ Provided regulatory and compliance consulting to financial services firms. Assisted firms in achieving compliance with industry regulations. Successfully resolved regulatory and compliance issues, mitigating potential risks.

Grow, manage and protect your wealth through expert financial products and strategies. In my role as a financial adviser, I develop, strategies and implement customised financial, wealth management and insurance services that grow and protect the wealth of both Group and Individual clients. Employee Benefits • Insurance income continuation by offering benefits that help minimise the impact of unexpected life-changing events that could leave members unable to earn an income due to illness, dread disease, disability or death. Our products are designed to provide the cover needed in the event that they can no longer earn a regular income.• Retirement income continuation by offering retirement and preservation product options that are designed to facilitate income continuation for when a member reaches retirement. The four product options with the range of investment portfolios that match the investment requirements of each option make this possible.• Preservation income continuation by helping members build sustainable financial wellness. Preserving retirement savings helps members to have sufficient funds for income continuation and to avoid the negative impact on lifestyle expectation at retirement.• Lifestyle benefits make it possible for members to have access to a pension backed home loan facility at competitive rates and to also enjoy Momentum's rewards programme, Multiply.Individual Financial Planning Services • Financial planning services for investments, retirement, estate planning and insurance• Tax Consulting, debt management and budgeting• Estate Planning and trust services. liam.baines@momentum.co.za

• Evaluated existing market dynamics in order to discover and prioritise corporate donors for a new platform targeted at effectively combating wildlife crime.• Establishing partnerships with business entities, conservation organisations, and important stakeholders, promoting collaborations, and extending the organization's funding base were all part of the process.• Identified areas for improvement, experimenting with new fundraising strategies, and putting in place measures to increase the organization's overall fundraising efficacy and efficiency.• Market research, trend analysis, and examining the possible impact of various corporate collaborations.

• Diversified services company, operating in the South African and international markets.o Including commodities trading, sourcing commodities from Asia, Australia, South America and the US for export to the Middle East and Africa.• Facilitating effective communication channels between suppliers, shippers, and buyers to ensure smooth and efficient transactions.• Successfully operating a commercial garden services business by building a loyal customer base, creating action plans, and managing schedules.• Demonstrating exceptional sales skills to drive the promotion and sale of billboard advertising.• Serving as experts in conducting corporate image surveys, providing valuable insights and recommendations • Proficiently handling website development and management, ensuring optimal functionality and user experience.

• Ensured exceptional customer service by actively listening to customer concerns and resolving any issues that arose as quickly as possible. • Implemented innovative strategies to improve sales and reduce costs across variety of areas, including food, beverage, supplies, and labour. By regularly monitoring financial performance and implementing cost-cutting initiatives, I was able to contribute to increased profitability while sticking to business standards and service levels.• Fostered strong relationships and increased overall customer satisfaction by providing personalised solutions and taking the necessary steps to convert dissatisfied visitors into repeat customers.• Ensured full compliance with operational needs, business norms, and applicable local laws and regulations, ensuring a safe and welcoming environment for both customers and employees.• Rigorous adherence to hygienic procedures for handling food, upkeep of the kitchen and eating spaces, and general cleanliness.• Led a team to ensure that restaurant operations operated smoothly while making educated judgements that increased client satisfaction. • Continually delivered high-quality service by adopting strategic initiatives and keeping a customer-centric attitude.