CompTIA A+ Certified Versatile IT Technician experienced in fixing faulty hardware, installing new assets and supporting continuous business operations. Through the CompTIA A+ course I have extensive knowledge of hardware and software troubleshooting, Mobile Devices. Virtualisation, Cloud Computing, Network Troubleshooting, Operating Systems and system/network security. I am continuing my education in IT by studying CompTIA Networking +.Looking to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Through volunteering I have real world experience in.Identifying and cleaning Malware from workstations.Installing and configuring servers.Updated all workstations in the corporate environment.Software and hardware Troubleshooting.Confidently installed Microsoft software and hardware, remotely and in person.Performed troubleshooting on audio visual equipment, determining root cause for failure.Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.Other activities that I enjoy are teaching guitar, preparing and entering students for exams both classical and electric. Recording and mixing music, creating mods for computer games.