Liam Brown Email and Phone Number
Liam Brown work email
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Liam Brown personal email
With strengths in people leadership and operational excellence, I build organisations that are capable, resilient and adaptable to change. I also embed effective governance mechanisms that maximises transparency and financial performance. Honed by many years of experience in leadership and performance turnaround, I lead with one guiding principle that everything rests on how you lead your people and set your business culture. My mission is to ensure everyone comes to work each day with a purpose and leaves work each day with a sense of achievement. By building and embedding positive values, I create safe psychological workspaces that inspire and enable people to perform at their highest level. Leveraging the learnings of an extensive career in leadership, an MBA and a psychology degree, I use an understanding of behaviour to build support for, and deliver, transformational change. Breaking down organisational silos while establishing clear direction and carefully tailored performance management frameworks, I create pathways to success and bring teams together to achieve strategic objectives.Underpinning all of this is a broad and varied career that has exposed me to many challenges across the sales and operational value chain, across sectors. Harnessing an innate ability to distil complexity, I quickly identify underlying issues and establish the structures critical to uplifting performance. From supply chain challenges to issues presented by legacy IT systems, my philosophy has always been the same – the actual challenge is rarely the ‘widget’ or the process, the success of your strategy always comes back to culture and your people. Please feel free to connect.
Miq Private Wealth
View- Website:
- miqprivate.com.au
- Employees:
- 35
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Chief Executive OfficerMiq Private Wealth Apr 2024 - PresentI am committed to steering the company through its next phase of growth and innovation. My role involves overseeing the strategic direction of the business, ensuring that we continue to meet the changing needs of our clients while upholding the highest standards of integrity and excellence in financial services.I am dedicated to fostering a culture of collaboration and excellence within MiQ, building on our strengths to improve client relationships and achieve sustainable growth. My focus is on utilising technology and data-driven strategies to deliver financial solutions that cater to the diverse needs of our clients.MiQ Private Wealth is poised to expand its market presence and strengthen its reputation as a leader in the private wealth management industry. We are committed to providing holistic and personalised financial advice to help our clients achieve their financial goals. -
General ManagerByron Capital Aug 2020 - Feb 2024Toowoomba, Queensland, AustraliaI have been tasked with an overall mandate to lead a full operational review and strategic re-set, through creating a 5 year strategic plan. Key to this has been defining Byron Capitals purpose, vision and strategic plan. I am also responsible for developing and maintaining Byron Capitals corporate governance framework. In particular, I have embedded a stakeholder approach to corporate social responsibility and measure success across the triple bottom line. Furthermore, I ensure Byron Capital is compliant with a range of legislative instruments to maintain its' AFSL license. This includes full financial and compliance accountability. Key results include;* Led a multi-year project to align Byron Capital's corporate governance structure with the ASX Corporate Governance Principles which increased the valuation multiple by 10%* Increased revenue and EBIT profitability by 39%* Designed, implemented, delivered and achieved the strategic plan* Ensured each department had a defined strategy that was aligned with the strategic plan* Achieved best practice results for both the client and employee experience * Led the digital transformation strategy which enabled scale and efficiency -
General Manager/CooFlooring Xtra May 2019 - Jul 2020Tasked to improve business efficiencies and lift performance, I have led a full operational review and strategic re-set, building a 3-year strategic business plan to grow revenue, profitability, and market share. Key to this has been defining organisational purpose and vision, expanding what success ‘looks like’ across three core pillars: People, Planet and Profit, alongside comprehensive operational objectives. Providing strong leadership to the business and its 90-strong franchise network, key results include:• Lifted performance year-on-year and positioned the retail business for growth through a comprehensive change process, introducing performance frameworks and building a continuous learning culture; • Built profile and purpose through championing a sustainability agenda, with the organisation on track to exceed a 10% reduction in carbon footprint;• Defined and embedded culture and values, introducing cultural KPIs and incentive programs to strengthen engagement and performance;• Engineered six figure operational efficiencies through various resource optimisation, process and IT projects. -
General Manager/CooAndersens Floor Coverings Jan 2018 - Feb 2019Toowoomba, AustraliaEngaged to drive business performance of the company store network and increase franchise engagement, I focused on data analysis to determine causal factors and develop a multi-year strategic plan. I held full P&L accountability for head office and company stores, driving forward momentum across, HR, IT, customer experience and marketing. With responsibility for people & culture, I also established a structured recruitment and on-boarding framework for new franchisees.• Doubled profitability of the company store network, achieving EBIT returns within a calendar year;• Established a governance framework facilitating expansion of the company store network, detailing how to grow the company’s retail footprint whilst also benefitting the franchise network;• Increased franchisee engagement by upskilling regional managers to provide business coaching, better equipping franchisees to meet profitability targets. -
National ManagerGhd Aug 2017 - Nov 2017Brisbane, AustraliaWith an overall mandate to drive sales performance, I led a comprehensive review of the business, analysing a large volume of data to identify revenue opportunities. Leading development of retail strategy, I championed a focus on increasing sales of additional up-sell products, in addition to the core electrical product offering. Providing direct and indirect leadership across the business as a champion of change, I managed relationships with retail partners and increased collaboration across marketing, HR, finance and education teams.• Identified and drove new business opportunity, collaborating with retail partners to increase sales of the wet-line product line which provided greater profit margins and re-purchase frequency;• Improved YOY sales of the core electrical product line by 20% by introducing incentive programs and upskilling staff in-store;• Led delivery of multiple projects to boost sales for retail partners, improving relationships with a collaborative, supportive approach and a genuine desire to understand factors impacting performance. -
Strategy ConsultantWorkplace Wellness Australia Jun 2017 - Aug 2017Toowoomba, AustraliaEngaged to help develop a commercially viable Employee Assistance Program (EAP), developing pricing strategy and managing incoming leads to drive growth.• Delivered strong revenue and a healthy opportunity pipeline in just 6 months, leveraging extensive client research to develop standard and platinum service offerings and a robust value proposition;• Successfully closed deals by championing a proactive approach to employee wellbeing, creating strong alignment between HR strategy and the need for an EAP to create mentally healthy workplaces. -
Director - Organisational PerformanceLille Hockey Club Aug 2016 - May 2017LilleEngaged to play as a professional athlete with the national league team, I leveraged my commercial experience to provide professional advice to the executive team on how to maximise club performance. Leading the implementation of strategic change programs across knowledge management, skills and resource planning, I collaborated with stakeholders to deliver performance outcomes.• Developed a high performance program, building a positive culture and promoting diversity and inclusion.
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Local Area Manager - QldTelstra Jan 2014 - Sep 2016Toowoomba, AustraliaResponsible for a regional network comprised of company-owned, independent licensee, master licensee and non-branded channels, I drove sales performance and significant improvement in customer advocacy (NPS). With oversight of the entire employment lifecycle for 150 staff, I built robust relationships with company-owned and franchise stores.• Improved sales performance and customer satisfaction, driving commercial and customer outcomes through data analysis of qualitative and quantitative performance reports;• Recognised as #1 Regional Manager in Australia for the 2015 financial year. -
Regional Development ManagerProgrammed 2012 - 2014Toowoomba, AustraliaManaging a portfolio of government and commercial clients, my mandate was to improve service delivery, overseeing various projects to achieve operational excellence and bolster client satisfaction. • Built a highly skilled, client-focused workforce, ensuring all staff abided by business, legal and safety compliance requirements; -
Area Branch ManagementHeritage Bank 2010 - 2012ToowoombaResponsible for the performance of multiple branches within the Darling Downs region, I also ensured branches met audit and compliance standards, in addition to enforcing proper use of the bank’s CRM. • Consistently exceeded financial targets by building a genuine sales and service culture, training staff to offer solutions that addressed a genuine customer need;• Met all audit and compliance requirements, completing monthly and annual checklists;• Member of the Heritage Occupational Health and Safety Committee, ensuring staff safety and wellbeing. -
Director - Organisational PerformanceCambrai Hockey Club 2009 - 2010Cambrai, France
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Branch ManagementHeritage Bank 2006 - 2009 -
Account ManagerOptus 2004 - 2006
Liam Brown Skills
Liam Brown Education Details
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Mahri -
Business Administration And Management (Leadership Specialisation) -
Science (Psychology) -
Tafe QueenslandSmall Business Management -
Tafe QueenslandBanking & Financial Services -
Tafe QueenslandHospitality (Operations) -
Toowoomba Grammar School
Frequently Asked Questions about Liam Brown
What company does Liam Brown work for?
Liam Brown works for Miq Private Wealth
What is Liam Brown's role at the current company?
Liam Brown's current role is CEO | Governance | Transformation.
What is Liam Brown's email address?
Liam Brown's email address is lb****@****.com.au
What schools did Liam Brown attend?
Liam Brown attended Australian Institute Of Company Directors, Australian Hr Institute, University Of Southern Queensland, University Of Southern Queensland, Tafe Queensland, Tafe Queensland, Tafe Queensland, Toowoomba Grammar School.
What are some of Liam Brown's interests?
Liam Brown has interest in Science And Technology, Social Services, Health.
What skills is Liam Brown known for?
Liam Brown has skills like Staff Management, Team Leadership, Recruiting, Workplace Safety, Relationship Management, Sales Management, Project Management, Team Building, Coaching, Retail Banking, Occupational Health And Safety, Contract Negotiation.
Who are Liam Brown's colleagues?
Liam Brown's colleagues are Leanne Kent, Lynn Smith Cpa, Shane Fisher, Jody-Ann Alexander, Luke Jarzynski, Denielle Penhaligon, David Brown.
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