Liam Chadwick Email & Phone Number

Runcorn, Gb

London, England, United Kingdom

● Technical Lead for Complaints, Compliments, FOI & SARS project (Civica iCasework) & Registrars appointment booking project (Stopford). Including solution design, development, integrations from govService into iCasework with use of Azure Functions, and data migration between govService and the two new platforms.● Development of multiple bespoke processes within GovService not available with other third party suppliers – Bike Hangars solution (Application, Renewal, Assignment, Administration & Payments), Full end to end Markets solution including a bespoke written SQL booking system with complex pitch & pricing structure (Application, Booking, Administration, Manage Licence).● Provided technical solutions and supported the development team which helped to develop and improve services.● Provided comprehensive support and debugging for Azure Logic Apps, ensuring seamless operation and efficiency.● Worked with Solution Architect to help improve services and development documentation, aligned to our digital strategy, stakeholder requirements and continuous improvement of the platform.● Mentored and managed junior developers/apprentices.● Dealt with multiple stakeholders across the business to allow for an improved customer journey.● Ran training courses for internal team members to continue their development and improve understanding of GovService, with its capabilities & limitations to improve day to day solution design.

Warrington, United Kingdom

● Managed the implementation of a new CRM system at the start of the Councils GovService and transformation journey.● Configured and integrated into other LOB systems allowing solutions to work together seamlessly from the CRM.(Bartec, Civica APP, Online2200, GovNotify, CivicaPay) using either SOAP web services or REST APIs.● Design and development of SQL database tables, queries, scripts and SQL jobs, the writing of reports via SSRS.● Developed complex self-service and internal processes, with automation, to transform from paper based processes to online services.● Developed standard practices and documentation for other developers to follow and guide them.● Documented process workflows, database architecture & API calls.● Embedded digital and agile methodologies to the core of the local authority’s operations in both Transformation and ICT.● Upskilled business analysts and developers to streamline requirements gathering and development of processes in GovService, and liased with stakeholders across the business to ease the transition from paper to online.● Gained a vast understanding of local government practices and principles.

Liverpool, United Kingdom

● 12 months development in Oracle Fusion Middleware team.● Led efforts in the organisation to streamline development processes for Microservices, removing the boilerplate for the creation of these services. (https://www.youtube.com/watch?v=s8MYhv91QeA)● Leveraging & researching cutting edge technologies and cloud solutions (Microservices, AWS, Spring boot, Groovy, Jenkins, CI/CD, TDD, BDD, Docker, SonarQube, Grafana)● Taking a strategic approach to facilitate the organisation's desire of innovative technologies and progressive working methodologies.