Junior It Technician
Current- Troubleshooting issues related to computers, networking and software.
- Replacing of defective hardware and peripherals
- Making use of the IT support ticket system to converse with staff about issues and recording the work completed - Tier 1
- Deploying and configuring staff & student loan laptops with SCCM
- Ensuring all exam laptops and printers are fully functional and correctly configured for student exams
- Assisting and educating staff with computer and network related… Show more