Junior It Technician
Current● Troubleshooting issues related to computers, networking and software.● Replacing of defective hardware and peripherals● Making use of the IT support ticket system to converse with staff about issues and recording the work completed - Tier 1● Deploying and configuring staff & student loan laptops with SCCM● Ensuring all exam laptops and printers are fully functional and correctly configured for student exams● Assisting and educating staff with computer and network related… Show more ● Troubleshooting issues related to computers, networking and software.● Replacing of defective hardware and peripherals● Making use of the IT support ticket system to converse with staff about issues and recording the work completed - Tier 1● Deploying and configuring staff & student loan laptops with SCCM● Ensuring all exam laptops and printers are fully functional and correctly configured for student exams● Assisting and educating staff with computer and network related queries● Maintaining and supporting exam laptops and printers● Ensuring laptop and desktop stock is up to date Show less