Team Lead & Tea Brewer
Current- Demonstrated exceptional customer service by warmly welcoming andassisting guests, ensuring their needs were met promptly and effectively
- Successfully managed multiple responsibilities, including opening andclosing, handling customer orders and payments, maintaining cleanliness,conducting equipment maintenance, and overseeing daily operations as ateam lead
- Displayed adaptability and quick thinking by effectively addressing issuesas they arose, whether it was resolving customer complaints,troubleshooting broken machinery, or coordinating tasks among teammembers
- Took ownership and responsibility for store operational tasks such asmanaging product deliveries
- Took on the responsibility of training over 5 crew members