•Demonstrated exceptional customer service by warmly welcoming andassisting guests, ensuring their needs were met promptly and effectively•Successfully managed multiple responsibilities, including opening andclosing, handling customer orders and payments, maintaining cleanliness,conducting equipment maintenance, and overseeing daily operations as ateam lead•Displayed adaptability and quick thinking by effectively addressing issuesas they arose, whether it was resolving customer complaints,troubleshooting broken machinery, or coordinating tasks among teammembers•Took ownership and responsibility for store operational tasks such asmanaging product deliveries•Took on the responsibility of training over 5 crew members

• Provided efficient and friendly service to McDonald’s guests, handling orders, payments, and food/beverage preparation with precision and attention to detail• Demonstrated exceptional customer service skills by promptly addressing inquiries, handling complaints tactfully, and ensuring overall customer satisfaction• Played a pivotal role in executing delivery and mobile orders, ensuring accurate assembly and meticulous packaging to meet the high standards of take-out and delivery services