Liam Wyatt Email & Phone Number

London, England, United Kingdom

Within our Implementation team I work to provide Unified Commerce solutions - leveraging my years of experience working with our in-person payment solutions while learning more about how our payments function digitally.I act as the key contact for our merchant’s technical teams in helping them design, build, test and launch their integrations with Adyen’s.

Amsterdam, North Holland, Netherlands

After substantially growing our technical support team, we promoted a second team lead in POS Support Amsterdam in order to better handle the overall challenge of managing so many people while also continuing to recruit and grow.A core challenge in this role is in effectively sharing the knowledge and experience of being a team lead & mentoring a new team.

Amsterdam, North Holland, Netherlands

After taking on many responsibilities within our team, I was offered an opportunity to take the role of POS Support Team Lead. Within this role I continued tackling merchant issues alongside working with other teams and colleagues in order to assess and improve KPIs.I had the opportunity to develop projects which helped to reduce the burden on the support.

Amsterdam

Providing technical support to merchants using Adyen's point-of-sale solutions. Adyen's POS offering has been a runaway success, with merchants eagerly onboarding in order to take advantage of a true omnichannel solution. Aside from direct support, there were also internal projects to engage with that could help our work become easier.- Handling of.

Burnaby, BC

I worked in the Professional Services department, handling software deployment and configuration for customers in the banking and POS industry. This often revolved around understanding network infrastructure, as well as specific details around TCP/IP message formats. In particular this involved reading and interpreting ISO 8583 manuals & messages as well.