I am a gutsy and fun executive who believes that franchise support and retail operations is a science. I have 20 years experience in the UK retail and Australian franchise markets, leveraging off the basics of retail operation principles, continuous training delivery and stakeholder relationship building.I am always the "go to" person in any franchise or retail organisation I have worked within. This inevitably results in questions about my communication methods, my successes in improving retail operational processes, my ability to drive retail sales driven behaviour in my teams and how do I manage to develop marketing programmes within the confines and compliance of a franchise brand.I'm known for jump-starting team morale, seeking new avenues for franchise market growth and retail sales revenue whilst remaining loyal to the brand that employs me. So what is unique about me? How do I stand out from any other executive in franchising? I practice the science of franchising relationships. I have held roles in many different product markets. I understand the "adapt or die" mentality required to be successful. Retail and franchising is entering a new era and many established retail and franchise brands are being left behind or fading away due to lack of innovation. I am passionate about sharing my experience of franchising, retail operations and digital marketing. I am always seeking ways to stay ahead of our competitors, making them followers and us the leaders. I walk around with my "eyes wide open" unashamedly seeking process improvements or new ideas for the way we do businessSpecialties: Franchising, business coaching, local area marketing, retail operational improvements, sales, training, franchise development, franchise recruitment, branding and identity
Listed skills include Leadership, Development, Visual Merchandising, Multi Channel Retail, and 52 others.