Identity and Access Management (IAM): Managed a pivotal role in a high-profile contract with a major financial institution. Operated as the sole administrator of CyberArk PAM. Conducted an in-depth audit and gap analysis of IAM policies aligned with NIST and CIS standards, leading to policy improvements that strengthened security posture.CyberArk Expertise: Successfully completed the rigorous CyberArk PAM Administration course, becoming a CyberArk Certified Defender. Managed the entire CyberArk PAM environment as the sole administrator, performing critical weekly maintenance, timely patching and upgrading, and prompt response to CVEs published by CyberArk.Lab Environment Design: Constructed a robust internal lab environment featuring Cisco Catalyst switch pair, Palo Alto and Fortinet firewalls, and Dell PowerEdge R900 ESXi host for training, testing, and innovation.CheckPoint CCSA Certification: Achieved CheckPoint CCSA certification to enhance expertise and contribute to organizational capabilities.End-User Support: Utilized Spiceworks ticketing system to manage and promptly respond to end-user support requests, maintaining operational efficiency.Citrix Environment Maintenance: Assisted in Citrix environment upkeep, orchestrated upgrades and enhancements, optimizing user experience and functionality.Account Management: Skillfully provisioned new accounts in Active Directory and O365, ensuring smooth onboarding for staff.Sales Enablement: Successfully completed various training and certification programs, equipping for effective sales and partnership engagement with products like Check Point, CyberArk and more.Networking Switch Replacement: Coordinated and executed the replacement of a core networking switch on-site at a client location, improving network performance and reliability.Security Profile Enhancement: Elevated Security Scorecard profile from 92 to 96 through meticulous issue identification and collaboration with experts for effective remediation.

Firewall Audit and Network Optimization: Conducted thorough audit of corporation firewalls using SolarWinds Orion, optimizing network security.Critical Infrastructure Upgrade: Installed core switches at off-site Data Center, enhancing network reliability.Unified Communications Management: Effectively managed Cisco UCM and IP Phones for seamless communication.Collaborative Technical Efforts: Partnered with Technical Operations team to configure devices, ensuring efficient communication tools.Communication Skills Development: Cultivated strong interpersonal communication skills in a corporate office environment, enhancing professional interactions.