Client Success Manager
CurrentSustain and grow a $8MM+ annual book of business while building interpersonal relationships across 14 separate accounts, surpassing expected campaign results by 10-20% on average.Oversee full digital implementation lifecycle of client campaigns: from strategic planning and regulatory submissions to program launch and reporting, ensuring on-time campaigns and accelerated quarterly revenue recognition.Direct creative development of digital tactics through leadership of developers… Show more Sustain and grow a $8MM+ annual book of business while building interpersonal relationships across 14 separate accounts, surpassing expected campaign results by 10-20% on average.Oversee full digital implementation lifecycle of client campaigns: from strategic planning and regulatory submissions to program launch and reporting, ensuring on-time campaigns and accelerated quarterly revenue recognition.Direct creative development of digital tactics through leadership of developers, creatives, medical writers, and coordinators. Monitor timelines and deliverables closely. Show less