Liam Merriman Email & Phone Number

As a Contact Centre Team Leader at Namesco Limited, I oversee the daily operations and performance of a team of customer service advisors, ensuring that they provide high-quality and efficient support to our clients. I have a Bachelor of Science in Forensic Computing and Security from Bournemouth University, where I learned how to apply computer science and digital forensics to investigate and prevent cybercrime. I am passionate about delivering excellent customer service and solving complex problems, and I enjoy working with a diverse and talented team of professionals. My goal is to continue to grow and learn in the field of contact centre management.