Lia Marzari Nogueira Email & Phone Number

Perth, Western Australia, Australia

• Greeted, registered, and assigned rooms to guests.• Assisted guests at the retail• Answered telephonic and in-person queries related to village services and resolved all issues.• Create and organize cleaning runs for following days.• Work as a team with housekeeping , maintenance and security to provide a better experience for ourguest• Create reports at the begging and the end of the day that would summarise the actual situation ofwhich guest at the camp• Create solutions for things that come unexpected during the day• Help to provide and maintain a safe environmentand act anytime a hazards has been identified.

Brisbane, Queensland, Australia

• Greeted, registered, and assigned rooms to guests.• Answered telephonic and in-person queries related to village services and resolved all issues.• Assisted guests at the retail• Work as a team with housekeeping , maintenance and security to provide a better experience for ourguest• Create reports at the begging and the end of the day that would summarise the actual situation ofwhich guest at the camp• Create solutions for things that come unexpected during the day• Help to provide and maintain a safe environmentand act anytime a hazards has been identified.

São Paulo E Região, Brasil

- Supervise the communication on point-of-sales.- Improve and develop a branding program involving events, marketing, media andInternet.- Support the brand identity in promotional and marketing materials, point-of-sales,websites and social media.- Design and develop marketing research to target market and customers needs.- Analyse and report marketing research results.- Maintain social company page on facebook.- Develop and activated social media campaigns.- Build a dynamic network and relationship with influential stakeholders.- Promote a Non-Profit Program with strategic partners.- Develop programs focus on increasing and qualify leads and sales- Support the training of new employees.- Take orders and serving guests and ensure they receive excellent customer service- Deal with customer concerns and complaints in an effective way- Able to pick up new processes quickly and efficiently- Managed guest relations and answered questions about menu and beverage items.

São Paulo E Região, Brasil

Manage social media accounts for multiple clientsMeasure performance and set targetsDevelopment of brand awareness and online reputationWork with content “Buzz Monitor” management systems to measure analytics, schedule content and view audience reaction Responsible for tracking performance statistics and analytics for Clients social media channels.

São Paulo E Região, Brasil

- Plan strategies and improve the goodwill of the company among consumers- Prepare analysis report by drawing comparisons between competing products on basis of features, advantages, unique qualities, price, preferences.- Develop promotion and specific materials for new products and services-Planned and organized details for company exhibition on the main event in South America for the metro-railroad industry chain

São Paulo E Região, Brasil

- Plan the production, work schedules and partners organization- Plan the budget for productions- Plan strategies and improve the goodwill of the company among consumers- Prepare analysis report by drawing comparisons between competing products on basis of features, advantages, unique qualities, price, preferences, etc.- Quality control- Insures proper operation and assembly of line products and packaging. Keep a log record all products produced during shift.- Prepares shipping orders for distribution to various retail stores and other production lines.

Master Of Business Administration (Mba), Marketing/Marketing Management, General

Pós Graduação, Moda E Criação

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Bacharel, Administração