• Develops implementation project plans and scope of work appropriate for each implementation project.• Manages software implementation projects and the resources necessary to ensure a smooth transition with multiple clients simultaneously. Reviews commitments for technical services, training and project management, ensuring that all commitments are executed according to contractual obligations• Understands and identifies software functionality to support client business objectives.• Coordinates all technical services including data transfer and installation between client and Verity.• Reviews hardware recommendations and coordinates software installation process.• Proactively escalates any client or Verity-caused time delays or needs for additional resources beyond the contractual commitments.• Ensures that an effective training program is planned and executed.• Develops and maintains implementation documentation and communicates status and concerns to Manager, key stakeholders, project sponsors, and project team.• Performs related duties as required in support of client service goals.

Supervises and manages the implementation of the automation engine to deliver best practice solutions for provider credentialing, expirables management, provider appointment, case review and OPPE.Analyzes client business processes and formulates expert advice to clients on how to best implement our automation engine and content library to reduce inefficiencies and streamline credentialing and review processes.Negotiates with/on behalf of clients on the scope, design, implementation plan, and long-term optimization plan for the use of the VerityStream automation engine.Exercises discretion and independent judgment in evaluating client feedback to drive integral changes within our product, automation engine, and content library that allow our solutions to continually better represent and fulfill client needs.Formulates deployment plans and timelines to maximize efficient use of our available best-practice content while ensuring client business needs are all met at the time of go-live. Acts as the primary architect for module-only project plans, independently deciding on timelines, coordinating resources, and escalating client issues to the appropriate internal teams.

Analyze sales and product data leveraging financial/data-visualization software including Two-Bites, Store-Ops, and TableauProcure, receive, and manage in excess of $40,000 worth of product weeklyOversee the Prepared Foods Culls Program in an effort to drive profit and eliminate foodwaste by utilizing excess product from across the store

Created rules in GE’s Master Data Services Environment to automatically analyze customer data for quality issues and to notify pertinent parties of issues in real timeAnalyzed and prepared over 25,000 customer data entries for GE Power’s Oracle-to-SAP data and system migrationManaged Tata Consultancy Services’ development of recurring GE Power master and transactional data reports, saving more than 40 work-hours of productivity weeklyImplemented a weekly educational speaker series for 60 GE DTLP Interns

Designed, managed Tech Mahindra’s development of, and tested a central access SharePoint for all users of Mars’ High-Performance Computing SystemArchitected a rollout and communications plan for the release of Mars’ High- Performance Computing ServicesReviewed and evaluated Microsoft Azure as a possible cost-effective, scalable alternative to Mars’ in-house High-Performance Computing SystemDeveloped a formal catalogue of all active applications hosted and supported by the Corporate Systems team in support of Mars Headquarters in McLean, Virginia

Collaborated with a team of Android developers to design, build, test, and launch the Arts Festival State College applicationDialogued with participating Arts Festival vendors to accumulate a database of vendor information comprised of wares, contact, and location dataAggregated and analyzed user location data to construct a heat map of the event for use in emergency planning

Managed the Media Team. Published mission statements, organizational information, and pertinent team updates via the Lunar Lion website
Served as a liaison between the Propulsion and Strategic Communications subsystems, external parties, and donors, and taught Lunar Lion team members how to communicate highly technical engineering concepts to the general publicRepresented the team at outreach and industry events including the launch of OCO-2 at Vandenberg Air Force Base in California and the 45th Anniversary of the Apollo Moon Landing in Washington, DC