Liam Redmond Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Ca

Growing revenue at ContactMonkey.

Toronto, Ontario, Ca

OptimizeOutbound optimizes the outbound sales process for sales teams.

Toronto, On, Ca

• Built a lead scoring system to target upmarket customers, growing revenue by 287% YoY.• Grew the value of new pipeline sourced from outbound opportunities by 121% YoY.• Built and managed a team of 6 working on lead generation and sales operations.• Built Salesforce reporting and dashboards for company wide outbound success metrics.• Sourced and enriched 169K leads at 119K accounts within our ideal customer profile.

Toronto, On, Ca

• Built a lead distribution process that grew new customer acquisition by 174% YoY.• Grew revenue sourced from outbound opportunities by 222% YoY.• Grew the value of new pipeline sourced from outbound by 68% YoY.• Built a sales playbook that grew our outbound conversion rate from 1.2% to 4.9%.• Sourced and enriched 235K leads at 187K accounts within our ideal customer profile.

Toronto, On, Ca

Spoke to the NEXT 36 Class of 2020 cohort on the topic of how to optimize their outbound sales process.

Vancouver, British Columbia, Ca

• Personally created $4.6M+ in pipeline using cold outbound channels• Sourced 25 closed won deals that resulted in significant company ARR• Led a team that created $8.7M+ in pipeline• Scaled a highly productive remote team from 0 - 8 in 3 months• Created an onboarding and training program that made reps productive in their first month• Designed effective outbound strategies for 10+ clients across several verticals• Conducted strategic growth initiatives that produced results ranging from 10X-60X ROI

Vancouver, British Columbia, Ca

• Generated 116 opportunities and $1.4 million of pipeline in Q4 of 2018

New York, Ny, Us

• Responsible for the data validation of two large product class database categories for monthly database deliveries• Trained new staff in the processes involved with database delivery, quality control, Salesforce operations and data validation• Answered client service team queries through the Salesforce platform• Made database hierarchy amendments in accordance with client requests• Produced reports measuring the sample size and data sending rate of cooperating retailer stores• Worked with a team to produce and deliver weekly, monthly and bi-monthly databases to clients

New York, Ny, Us

• Worked on the data coding for large ad-hoc coding projects (FMCG and Household industries)• Coded new items received from in-field auditor collection from non-cooperating retailers • Requested global codes for new items on the Irish market through Salesforce• Responsible for the data validation for two small product class database categories for monthly client deliveries• Responsible a quality control process which loaded raw data inputs received from an offshore coding team to reclassify incorrect data entries

Dublin 2, Ie

During my time with this organisation I was involved in many different projects including the following•Contributed to the setting up of research projects •Moderated online qualitative fieldwork •Analysed Quantitative and Qualitative data •Contributed to client reports. •I also took over a number of duties from other staff members such as completing a quantitative tracking report each week and overseeing participant incentive payments.

Dublin, County / Dublin Postal District, Ie

With many stores in the Ireland, the UK and Spain, Penneys and Primark offers opportunities in one of the most dynamic environments in any fashion retailer. My work at Primark's flagship store is both high pressure and demanding and focuses on a wide variety of tasks including:On the Shop Floor• First-rate customer service• Operating the cash registers• Answering phone calls• Folding clothes• Stacking shelvesIn the stock room• Manual handling• Receiving stock from the loading bay• Opening and packaging• Delivering new lines from the stock room to the floor

Bachelor'S Degree, Business And Management

Leaving Certificate