Liam Silva Vail Email & Phone Number

Ottawa, Ontario, Ca

Ottawa-based clothing company created in the wake of the current COVID-19 pandemic. Focusing on expressing the City's vibe, a collective of recent grads and young professionals decided to be proactive and learn to ins-and-outs of entrepreneurship. As co-founder, I am on the ground floor of all business decisions with a focus on branding, digital marketing and networking.

Gatineau, Ca

For this position, I worked as the marketing lead for everything that was both IT-Experts as well as subsidiary brand as well. I created a marketing plan that involved digital ads and social media messaging. I achieved higher than industry average engagement rates and saw our socials account for almost 20% of all website traffic on average. This strategy involved the creation, writing and graphic design of all external communications using a wide arrangement of software. I also created weekly dashboards for senior management synthesizing all the KPIs and metrics and extracting the business opportunities from them.

As Marketing Manager, I had many responsibilities. Although I worked primarily for VaroWP, I also worked on 3 other brands (Christina Brum Financial, Avvibo and ProfitHarbour) simultaneously. I set up all the social media accounts for these brands and then created/scheduled all the social media posts till 2021 on various platforms. For VaroWP in particular, I was able to organically grow the brand to see an almost 10k reach in 2 months. I monitored all the accounts on a daily basis as well as oversaw PPC performance. I helped out with blog content and ensured it would lead to good SEO. Finally, I synthesized marketing data and KPIs from all sources to produce a weekly dashboard to present to management. This dashboard data was pulled from multiple sources (Google Analytics, Cyfe, Business Manager) and presented actionable steps to improve our brand.

Saint-Hubert, Québec, Ca

In this summer position, I was working with the Canadian Space Agency's Industry Relations team. In this position, I:- Helped in the development and logistics of several Industry networking events - Drafted event-related social media posts (Twitter) and setting up department event portal and presenting it to other department members- Worked with the communications team to ensure government-communications protocols were met and adhered to while simultaneously making sure the message content was of the highest quality - Media Monitoring for any Space-related news both at home and abroad.- Issued daily reports with up to date metrics on events (registration numbers, breakdowns, further required actions) - Various forms of G2B interactions with multinational space companies.

Ottawa, Ontario, Ca

With 10 years of service working within the city, I have held many different positions from working the clock during men's league games to being the Head Instructor for the On-Ice portion of summer camps. My tenure with the City has helped me develop as a person and learn many necessary skills that I can apply in a workplace setting. These include:-First Line Customer Service-Event Planning-Curriculum Building-Leadership and making decisions in a fluid, high-paced environment. -New Hire Trainer

I founded this company in 2017 off of almost 10 years experience in the field. I am the sole executor of all business related activities, especially marketing. I have made a lot of connections through years through networking and have also come up with effective and efficient marketing campaigns, given my resources.

Gatineau, Qc, Ca

In this position, I was a project assistant for the Public Enquiries Unit. My main responsibilities were:- First point of contact for clients, responding to their queries and requests (highest personal volume was over 100+ calls) - Modernized the department’s training program, including training new hires and being the point of contact for other team members on new software - Created a briefing and supporting documents for senior management, requiring synthesizing information from several departments

In this line of work, I had several different duties. I did data entry and analysis of new contracts coming in, as well as use multiple software (FASAT, CRM, Excel) to come up with a business decision regarding the applicants. Equally, there was a lot of front line customer service and internal and external communication. The short length of this work experience was due to its nature: it was only a short term contract.

Ottawa, Ontario, Ca

In this field of work, I held many different positions. I was an agent for the call center, being on the frontline for customer service. I always did data input and coding. This job taught me problem solving skills, customer services as well as data entry.

First Line Customer Service, Building and Maintaining a schedule, Attention to detail, Process Management, Sales Associate, Teamwork

Ensuring a safe environment, front line customer service, maintaing the rules of the game, following procedures

Master Of Science - Ms, Marketing And Consumption

Bachelor Of International Business, International Business

Deso (Diplome D'Etude Seconaire En Ontario), High School/Secondary Diplomas And Certificates