Purpose - To deliver the Co-operative customer offer in line with the Operating Model, ensuring great standards and excellent customer service by leading, developing and engaging the store in conjunction with the Store ManagerKey Accountabilities;- Take accountability for the team and operation in the absence of the Store Manager, so that the store is managed in line with the Operating Model at all times.- Manage the work of the store team, role modelling "what good looks like" in terms of standards, service and availability, so that the customer offer and great service is delivered consistantly across the store.- Implement and adhere to operational policies and procedures, developing colleague awareness and compliance, so that the store operates legally and our customers, colleagues and property are protected.- Plan, review and communicate store resource requirements so that the right people, with the right skills are scheduled to work in the right place at the right time, and colleagues are accurately paid for shifts worked.- Implementation of stock and cost control procedures, educating the store team so that controllable costs are maintained within budget and colleagues are aware of how their actions contribute to cost management.- Develop and motivate the store team, effectively managing performance and the store development plan so that all team members perform their roles effectively and work well together to deliver the customer offer consistently.- Support operational change initiatives, embracing change and coaching colleagues so that new systems/processes are delivered to agreed timescales, colleagues are engaged and understand the positive impact for their role, customers and store operation.- Support and encourage colleague involvement in local events so that the store is a focal point of the local community.

Purpose - To deliver the Co-operative customer offer in line with the Operating Model, ensuring great standards and excellent customer service by leading, developing and engaging the store in conjunction with the Store ManagerKey Accountabilities;- Take accountability for the team and operation in the absence of the Store Manager, so that the store is managed in line with the Operating Model at all times.- Manage the work of the store team, role modelling "what good looks like" in terms of standards, service and availability, so that the customer offer and great service is delivered consistantly across the store.- Implement and adhere to operational policies and procedures, developing colleague awareness and compliance, so that the store operates legally and our customers, colleagues and property are protected.- Plan, review and communicate store resource requirements so that the right people, with the right skills are scheduled to work in the right place at the right time, and colleagues are accurately paid for shifts worked.- Implementation of stock and cost control procedures, educating the store team so that controllable costs are maintained within budget and colleagues are aware of how their actions contribute to cost management.- Develop and motivate the store team, effectively managing performance and the store development plan so that all team members perform their roles effectively and work well together to deliver the customer offer consistently.- Support operational change initiatives, embracing change and coaching colleagues so that new systems/processes are delivered to agreed timescales, colleagues are engaged and understand the positive impact for their role, customers and store operation.- Support and encourage colleague involvement in local events so that the store is a focal point of the local community.