Liam W. Email & Phone Number

United States

➢ Primary decision maker and point of contact at largest, most complex, and highest performing project in the company➢ Responsible for development and management of highest priority strategic landlord relationship as well as strategy, operations, sales, marketing, finance, and campus partner relations➢ Oversee the development and deployment of the entire commercial business line within our landlord partnership department➢ Created and refined all financial modeling and reporting processed for the department allowing for more transparent performance KPIs and more compelling sales storytelling➢ Developed and launched a COS expense management system that rolled out company-wide and is the current standard for COS expense management

1 Liberty Plaza & 101 Greenwich Street

➢ Primary decision-maker and operations leader for both the company HQand one of the largest flagship locations in New York➢ Brought in to get flagship property back on track and to improverelations with landlord while pushing performance➢ Worked closely with the L&D team to create new trainings for ops teams➢ Worked closely with Convene’s diversity-focused ERG to supportdiversity initiatives throughout the company➢ Drove changes in staffing structures for more challenging propertieswith the corporate ops and staffing teams➢ Reworked the global beverage program and was leader of special projectsteam tasked with re-imagining Food & Beverage service during COVID-19 pandemic

New York, New York

➢ Director of F&B Strategy portfolio-wide for young real estatedevelopment and hospitality firm➢ Launched, managed, staffed, and supported F&B venues in all ofportfolio’s hotels in NYC, Long Island, Boston, Vermont, and New Jersey ranging in scale from small grab-and-go solutions to fine dining restaurants, lobby cocktail bars, and one 200 seat performance venue/supper club➢ Drove revenue to record levels throughout the F&B department and was able to significantly reduce operating costs while pushing service and lowering turnover➢ Was a key voice in planning and design of spaces and oversaw construction, finishes, and long term maintenance of spaces

Nyc

➢ Instrumental to the transition from 20-year-old Blue Ribbon Bakery inthe West Village to new concept, Blue Ribbon Federal Grill in theFinancial District➢ Heavily influential in the development of all new systems during theopening as well as training new staff, designing menus, updating service standards for a new market, and introducing the company to new technologies that increased productivity and communication levels throughout the restaurant➢ Managerial responsibilities expanded to include Blue Ribbon Brasserie Brooklyn and running lead on weekly financial calls establishing labor, sales, and purchasing targets➢ Developed and launched sophisticated Tips tracking procedures to make record-keeping more seamless and records more detailed