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• Co-founded a E-commerce company that distributes digital products to clients while leveraging the power of AI software in business operation.• Developed a pre and post launch product development plan that I implemented.• Developed and implemented multiple marketing campaigns to increase company revenue.• Combined attention to detail and quality to stand out in the market and deliver a one of a kind product to clients. Proven in our track record of exclusively 5 star reviews emphasising the quality of the product and the outstanding customer care provided.• Automated business processes and distribution workflow, scaling the company catalogue.• Used a data driven approach for product development backed by in-depth market analysis.• Analysed the effectiveness of different marketing campaigns to continually improve and streamline the client acquisition process.

• Developed a comprehensive client database system that implements multiple control points to effectively match prospect clients to a property to suit their needs.• Increased the productivity of the workflow during the daily operating of the CRM software for client prospecting by streamlining outreach and prospecting processes.• Key member of a high performance team generating the highest number of leads of any real estate company operating in the area.• Partnered with clients to create an innovative Go-to-Market campaign for their portfolio of properties with in-depth analysis of current market data and digital marketing techniques to effectively price and prospect to tenants/buyers in order to reach targets.• Successfully upsold existing clients into additional services such as property management, lease assist and short term rental schemes.• Managed real estate marketing initiatives, employing a comprehensive approach that includes both cold and warm lead techniques.• Utilised A/B testing to analyse the effectiveness of different prospecting techniques to identify areas in need of improvement and areas with the most beneficial results based on data collected over multiple time frames.

• Developed a stock management system that enabled over 1 million GBP worth of stock to be seamlessly managed and distributed with this system since its implementation.• Built a proven track record of exceeding sales targets and KPI’s resulting in being awarded with a Level Of Excellence Certificate for exceptional sales KPI performance and customer satisfaction ratings.• Maintained an average Net Promoter Score over 98% across a 12 month period. • Ensured clients continued satisfaction by building lasting client relationships based on expertise and business professionalism.• Consistently improved team morale and cultivated a high performing team resulting in an increase of company share of business.

• Warmed leads and converted them into sales to handover to the sales managers.• Provided exceptional service as a critical first point of contact for potential clients utilising extensive product knowledge and an understanding of the clients unique requirements.• Earned positive reviews and created repeat business by building strong and enduring relationships with clients.• Promoted to a Sales Manager role in recognition of my hard work, dedication and in-depth knowledge of the business and its products.