Liana Nelson Email & Phone Number

Kent, Wa, Us

Kent, Washington, Us

Oversee and grow a successful team of Staffing and Recruiting professionals.

Kent, Washington, Us

Full-cycle recruiting for direct hire, contract and temporary roles. Recruit for customer service, management and office service professionals. Source and screen resumes / candidates, conduct interviews, extend job offers and negotiate wages. Build relationships with employers to better understand their staffing needs.

• Utilize the negotiating, people and client service skills learned while in recruiting to assist homeowners with applying for and obtaining loan modifications from their lender on their mortgage loans.• All lender negotiations conducted over the phone. • 73% success rate in obtaining modified loan terms – highest average in the company.• Maintain high level of confidentiality and integrity.• Review financial information with customers to ensure initial documentation submitted to lender is accurate.• Foster lender/bank relationships by maintaining regular contact to guarantee that my client’s loan modification files are expedited and do not become stalled in the lender’s system.

• Key client contact for our 2 largest clients • Worked within the client’s Applicant Tracking Systems including Virtual Edge and Pereless.• Filled a variety of positions throughout the U.S. and Canada including but not limited to high volume Call Center, Retail and Retail Management, Engineering, Executive Level Management, Accounting and Finance, General Labor.• Traveled to client locations in order to provide public relations and customer service.• Worked closely with hiring managers and HR reps on large, multi-location projects to ensure that all deadlines are met and satisfied.• Set priorities and directed workflow of recruiters and support staff while recruiting for key client positions.• Coached and mentored recruiters on skill enhancements with verbiage, strategies and techniques.• Successfully oversaw the order filling process from beginning to end including resume submittals, coordination of interview times with customers, timely follow up on submittals and interviews and coordination of any company specific screening or orientation.• Ensured customer satisfaction by handling inquiries and resolving problems arising with customer or candidates, including counseling and consulting.• Utilized the most effective recruiting tools including internet search engines, job boards, social networking sites and LinkedIn, among others.• Provided various reports for clients.• Six Sigma Yellow Belt trained and certified.

Bellevue, Wa, Us

• Managed direct hire, temporary to hire and temporary placements for Group Health Cooperative.• Maintained close contact with hiring managers utilizing our services while working to expand the use of our services within Group Health.• Staffed for various exempt and non-exempt roles including Medical Staff, IT, Accounting, HR, and Warehouse Staff among others. • Sourced candidates through various means such as referrals, direct and internet recruiting, networking, and advertisements. • Conducted telephone and face-to-face interviews to determine eligibility for hire. • Oversaw up to 100 contract employees at any time in multiple locations. • Responsible for counseling employees in regard to attendance, tardiness, etc. when the need arises. • Maintained extensive employee database.