Liana Zong Email & Phone Number

•Designed and implemented tailored curriculum for diverse learners, ensuring personalized learning outcomes.•Managed cross-functional projects to enhance course delivery and improve student engagement.•Utilized project management skills to coordinate schedules, track progress, and ensure quality educational experiences.

•Created engaging and hands-on learning lessons for preschool-age students.•Developed and implemented a culturally inclusive curriculum, enhancing student engagement.•Established clear objectives for lessons and activities, enhancing student learning outcomes.

Beaumont-Port Arthur Area

•Designed and executed lesson plans to meet district curriculum requirements.•Adapted teaching methods to accommodate diverse learning styles.•Collaborated with specialists to modify curriculum for special education students.

Beaumont/Port Arthur, Texas Area

•Supervise undergraduate students working on the research project (maintaining records on assignment completion, acting as liaison/mediator between the undergraduate students and the faculty)•Provide project plan trend analysis and control including analysis, research, development and maintenance of the project data•Prepare progress reports for the funding agency and other articles, reports, and presentations

Houston, Texas Area

• Developing ROI analysis and metrics dashboard for events• Aggregate data and findings, both qualitative and quantitative• Analyze customer and campaign data for insights and potential strategies/changes• Assist in the gathering of materials and research for client presentations• Collaborate on strategies with internal practice teams, including public relations, account service and creative

Beaumont/Port Arthur, Texas Area

•Interacted with over 1000 patrons, as well as manage and communicate resource conflicts•Maintain and organize CRM Program Office databases and filing systems•Conducted equipment management and integration•Deliver exceptional customer service by embracing RC standards of behavior during all patient, visitor and staff encounters.

Beaumont/Port Arthur, Texas Area

•Advise over 45 Clients specializing in marketing and web presence/optimization. Additionally advise on business planning, financial analysis, budgeting, accounting, market research, sources of capital, human resources•Created, implemented and maintain an online client intake system•Organize seminars, prepare materials for seminars and present marketing seminars•Design and compile promotional materials.

Beaumont/Port Arthur, Texas Area

•Managed 12 -20 key clients' issues, feedback and question, and Design vibrant, engaging, and creative curricula and activities to meet customer's academic expectations•Maintain an organizational and communication system with the specific objectives of enhanced operating efficiency•Created and managed class reports for teaching team resulting in better analysis of student's performance and improved decision making thereby improving customer satisfaction rate

Beaumont/Port Arthur, Texas Area

•Planned and led 45 patrols while Collaborate with the Program Manager to plan, develop and implement marketing initiatives•Develop, implement and supervise all marketing programs and promotions•Allocate budget, timeline and prioritization for the entirety of the program•Resolves and/or escalates issues to appropriate management levels to ensure timely resolution.

Beaumont/Port Arthur, Texas Area

•Prepare analysis and worksheets as needed for internal and external auditors•Program with SAS gathering and review of information for use in the forecasting process •Modify existing analysis and reporting, based upon the changes or new information available

Wuhan, Hubei, China

• Provides support in the execution of marketing communication strategies; drafts marketing plans and materials. • Monitors and tracks marketing communications projects and events as they relate to assigned area. • Coordinates the publication of internal and external product sales literature, image advertising, and collateral materials serves as a resource on projects and work assignments. • Provides costing, budget, research, and analytical support to marketing management.