Liane White Email and Phone Number

I manage the store in the managers absence ensuring exceptional customer service is being delivered. Constantly reviewing the floor sales mix to drive sales. Delivering the right information to my team to encourage a positive selling atmosphere. Using my visual skills to position the stock to produce sales. Hiring andTraining/ staff. Ongoing Health and safety training to other stores. Managing costs through payroll and stock levels. organising new stock and fixtures ready for grand openings of new stores. Using own visual merchandising standards and implementing them to the company and using company tools to keep the standards high.

i was part of the management team at Stansted accessorize store which has a team of 11 and a 1.5 million turnover.* Achieved an increase in IPC by spotting missed opportunities with a thorough replenishment system, visual merchandising and encouraging the team to add on sales. * Achieving 96% mystery shop result by keeping the team in key positions in store and encouraging the team to offer a full service (including wrapping). * Controlling costs, helping management to attain a green audit result by taking responsibility for ordering stationary and controlling payroll. * Regularly communicating with stock control and branch merchandising getting in stock from stores that do not sell certain items that we sell through. Taking off slow sellers and push new lines to keep the store looking fresh. i have high standards and am always encouraging the team implement these.