Kenneth Liang Email & Phone Number

Toronto, Canada Area

Toronto, Ontario

- Ensured product availability for Canadian Tire’s $65M annual Pet Care business by reviewing root cause of standing orders and creating action plans to get them instock- Developed and maintained weekly item level shipment forecasts for over 1500 Pet Care SKU’s utilizing the JDA forecasting system- Managed suppliers from North America and Offshore by negotiating for additional manufacturing capacity, inventory and shorter lead times- Surpassed Canadian Tire’s target of 90% for Order Management Service Level in 2013 by mitigating risks to dealer orders

Etobicoke, Ontario

- Developed and maintained weekly brand and item level shipment forecasts for over 300 bakery SKU’s utilizing the FuturMaster forecasting system- Facilitated monthly Sales and Operations meetings to affirm and challenge forecasts with Marketing, Sales, and Supply Planning partners- Worked collaboratively with Sales and Marketing to establish New Product launches, providing input on cannibalization and Year 1 target assumptions- Incorporated external drivers into forecasts by collecting market intelligence such as promotional events, cross merchandising and seasonal trends- Achieved weekly forecast accuracy of 95% by continuously recognizing potential gaps, opportunities and risks to forecasts

Brampton, Ontario

- Optimized domestic courier routes according to volume availability and geographical constraints by reducing operating costs while improving service standards in branches across Ontario- Developed facility operating plans for DHL’s Branch, Hub and Gateway operations across Ontario to ensure timely delivery of all mail and parcels- Analyzed existing operations and made recommendations for maximizing the utilization of sorting facilities by restructuring job duties, reorganizing work flow, and relocating workstations- Performed time and motion studies on standard job duties to establish reliable time standards so that DHL may better define their sorting capacity and mail output

- Implemented and managed site data collection and analysis- Generated weekly reports for the Finance, Maintenance and Production departments using MS Excel and MS Access- Learned and used Total Productive Manufacturing methodology in problem solving activities such as Line Schedule Adherence, Operational Efficiency, and Waste Reduction/Recovery