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Liara Ramos Da Fonseca Email & Phone Number
Manager Premium Support
at
Airbnb
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Manager Premium Support
Location
Trim, County Meath, Ireland
Company size
Who is Liara Ramos Da Fonseca? Overview
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Quick answer
Liara Ramos Da Fonseca is listed as Manager Premium Support at Airbnb, a company with 57741 employees, based in Trim, County Meath, Ireland. AeroLeads shows a matched LinkedIn profile for Liara Ramos Da Fonseca.
Liara Ramos Da Fonseca previously worked as Payments by Wix English Customer Care Team Lead at Wix and Payments by Wix Portuguese Customer Care Team Lead at Wix.Com. Liara Ramos Da Fonseca holds Bachelor'S Degree, Gestão De Turismo from Universidade Federal Fluminense.
Company email context
Email format at Airbnb
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Airbnb
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Profile bio
About Liara Ramos Da Fonseca
Leading the English Customer Care Team at Wix since February 2024, my focus is on optimizing our service through strategic data analysis and fostering people growth. My role involves comprehensive people management, from hiring to development, ensuring our team excels in a multi-channel environment. With a linguistic prowess in English, Spanish, and Portuguese, I excel in engaging diverse customer bases across global markets.Previously spearheading the Portuguese Customer Care Team, I contributed to significant team achievements, such as attaining the RA 1000 status within four months. My dedication to mentoring and professional communication has been paramount in building robust customer engagement strategies. At Wix, we are committed to delivering exceptional customer experiences by leveraging innovative solutions and a deep understanding of market dynamics.
Listed skills include Strategic Financial Planning, Business Development, Business Planning, Business Process Improvement, and 30 others.
Current workplace
Liara Ramos Da Fonseca's current company
Company context helps verify the profile and gives searchers a useful next step.
Airbnb
17 roles
Liara Ramos Da Fonseca work experience
A career timeline built from the work history available for this profile.
Payments By Wix English Customer Care Team Lead
- People management- Training experience- Hiring process (assessment and interview)- People growth and development- Multi channel environment- Projects management- Building strategies through data analysis
Payments By Wix Portuguese Customer Care Team Lead
- People management- Training experience- Hiring process (assessment and interview)- People growth and development- Multi channel environment- Projects management- Building strategies through data analysis
Sep 2021 - Feb 2024
Global Market Customer Care Team Lead
- Reclame Aqui TL POC (achieving RA 1000 in 4 months of projects leadership)- People management- Training experience- Hiring process (assessment and interview)- People growth and development- Multi channel environment- Projects management- Building strategies through data analysis
Sep 2020 - Sep 2021
Customer Success Team Manager
- Customer Relations Analyst from April/16 to July/16- SLA Analyst from July/16 - May/17- Customer Relations expading project from May/17 to June/17- CSAT Analyst from January/18 - NPS Analyst from March/18 - Customer Success Team Leader May/18 (current)- People management- Training experience- Hiring process (assessment and interview)- People growth and.
Apr 2016 - Sep 2019
Employee Engagement
Employee engagement planning- People management- Training experience- Hiring process (assessment and interview)- People growth and development- Projects management- Building strategies through data analysis
Jan 2019 - Jul 2019
Student Counselor
Private Consulting
Private travel and international education consultancy.
Dec 2015 - Apr 2016
International Business Development Manager
Developing partnerships, prospecting sales and creating long-term value for the company from customers, markets and relationships.
Dec 2015 - Apr 2016
Regional Director, Entrepreneur
World Study
Customer Sucess, HR management, financial management, sales director, administration, project manager and coordinator, crisis management, project analiyst, financial analyst, business development.
Jun 2012 - Dec 2015
Director Of Business Development
Turis Consultoria
Customer Sucess, HR management, financial management, sales director, administration, project manager and coordinator, crisis management, project analiyst, financial analyst, business development.
May 2012 - Dec 2015
Regional Director, Entrepeneur
World Study Niteroi
Customer Sucess, HR management, financial management, sales director, administration, project manager and coordinator, crisis management, project analiyst, financial analyst, business development.
Jan 2013 - Mar 2015
Team Member
A&B team member at the Three Broomsticks restaurant at the Island of Adventures Universal theme park.
Dec 2011 - Jan 2012
Operations
Operational role in an educational program project offered to improve different skills, such as english skills, Microsoft Office skills, customer service skills and others to officeholders of the City of Marica, Rio de Janeiro estate.Microsoft Excel teacher of the project – 12 hour course.6 months contract..
Aug 2011 - Dec 2011
Crew Member
Exchange work and travel program experience in New York, USA on a temporary contractAdmitted to work as any of the operational positions, I’ve been asked to work only as a cashier because of my results related to my customer service provided to the secret shopper, which led the unit to achieve better scores since they decided to put me in direct contact.
Dec 2010 - Mar 2011
International Student Advisor
World Study
Providing information and guidance over international education programs for brazilian students. Giving speeches on student events about educational exchange programs. Sales and operational procedures also.
Jul 2009 - May 2010
Tour Coordinator
Neltur
Guiding and organization on city tours for the international and national tourists.
Jan 2008 - Oct 2009
Nov 2008 - Feb 2009
Team & coworkers
Colleagues at Airbnb
Other employees you can reach at airbnb.com. View company contacts for 57741 employees →
NK
Nozipho Kubheka
Colleague at AirbnbJohannesburg, Gauteng, South Africa, South Africa
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LR
Lacey Ramsey
Colleague at AirbnbSeattle, Washington, United States, United States
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LO
Luciana Oliveira
Colleague at AirbnbBrazil, Brazil
View →
CT
Catherine Tan
Colleague at AirbnbSingapore, Singapore
View →
AB
Arianna Blasi
Colleague at AirbnbMilan, Lombardy, Italy, Italy
View →
YS
Yan Shin
Colleague at AirbnbYangon Region, Myanmar, Myanmar
View →
GM
George Murphy
Colleague at AirbnbNew York, New York, United States, United States
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JR
Junior Roberto
Colleague at AirbnbBrazil, Brazil
View →
AC
Anna C
Colleague at AirbnbBurnaby, British Columbia, Canada, Canada
View →
CG
Corey Greer
Colleague at AirbnbSan Francisco Bay Area, United States
View →
Nozipho Kubheka
Colleague at AirbnbJohannesburg, Gauteng, South Africa, South Africa
View →
LR
Lacey Ramsey
Colleague at AirbnbSeattle, Washington, United States, United States
View →
LO
Luciana Oliveira
Colleague at AirbnbBrazil, Brazil
View →
CT
Catherine Tan
Colleague at AirbnbSingapore, Singapore
View →
AB
Arianna Blasi
Colleague at AirbnbMilan, Lombardy, Italy, Italy
View →
YS
Yan Shin
Colleague at AirbnbYangon Region, Myanmar, Myanmar
View →
GM
George Murphy
Colleague at AirbnbNew York, New York, United States, United States
View →
JR
Junior Roberto
Colleague at AirbnbBrazil, Brazil
View →
AC
Anna C
Colleague at AirbnbBurnaby, British Columbia, Canada, Canada
View →
CG
Corey Greer
Colleague at AirbnbSan Francisco Bay Area, United States
View →
2 education records
Liara Ramos Da Fonseca education
Bachelor'S Degree, Gestão De Turismo
High School
Mv1
FAQ
Frequently asked questions about Liara Ramos Da Fonseca
Quick answers generated from the profile data available on this page.
What company does Liara Ramos Da Fonseca work for?
Liara Ramos Da Fonseca works for Airbnb.
What is Liara Ramos Da Fonseca's role at Airbnb?
Liara Ramos Da Fonseca is listed as Manager Premium Support at Airbnb.
Where is Liara Ramos Da Fonseca based?
Liara Ramos Da Fonseca is based in Trim, County Meath, Ireland while working with Airbnb.
What companies has Liara Ramos Da Fonseca worked for?
Liara Ramos Da Fonseca has worked for Airbnb, Wix, Wix.Com, Stone Pagamentos, and Private Consulting.
Who are Liara Ramos Da Fonseca's colleagues at Airbnb?
Liara Ramos Da Fonseca's colleagues at Airbnb include Nozipho Kubheka, Lacey Ramsey, Luciana Oliveira, Catherine Tan, and Arianna Blasi.
How can I contact Liara Ramos Da Fonseca?
You can use AeroLeads to view verified contact signals for Liara Ramos Da Fonseca at Airbnb, including work email, phone, and LinkedIn data when available.
What schools did Liara Ramos Da Fonseca attend?
Liara Ramos Da Fonseca holds Bachelor'S Degree, Gestão De Turismo from Universidade Federal Fluminense.
What skills is Liara Ramos Da Fonseca known for?
Liara Ramos Da Fonseca is listed with skills including Strategic Financial Planning, Business Development, Business Planning, Business Process Improvement, Crisis Management, Strategic Consulting, Sales Management, and Cultural Education.
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