Lia Rawls, A-Cspo Email & Phone Number

Tampa, FL, US

• Responsible for overseeing product strategy: Prioritizing product features and capabilities, and aligning stakeholders around the product vision
• Gather customer requirements and develop a solution that solves their problems or enhances their workflow
• Attend DACI meetings to present feature ideas for overall product improvement ideas that align to our vision and overall strategy
• Develop and communicate a vision and roadmap for our products based on input from customers, internal stakeholders, market research, and industry insights
• Perform competitor, market and industry analysis to ensure our product is fresh and cutting edge

Tampa, Florida, United States

• Manage and prioritize sprint backlog using Azure DevOps based off company and client priority
• Lead all scrum ceremonies which include daily stand up, refinement, sprint planning, sprint review and retrospective meetings
• Drive both internal and external feature enhancements to ensure clients are happy and the product is continuously improving
• Communicate product vision and roadmap to the scrum team
• Assist in requirements gathering and Feature creation to ensure we are truly understanding the problem the client is trying to solve for so we can come up with the best solution
• Attend internal leadership meetings and external client meetings to speak to development progress, impediments and risks

Tampa, Florida, United States

• Facilitated SDLC based projects using the agile/scrum methodology in acting as the liaison between the external client and the internal business and IT teams
• Maintained communication between Business, IT, project team members and leadership
• Provided IT status updates and assisted with project barriers/impediments both internally and externally
• Assisted in the training and implementation of DataLink's proprietary web based applications to clients throughout the United States
• Managed weekly meetings with clients to demo new product functionality and gather feedback
• Delivered projects that increased business capabilities, enhanced bottom line results, improved user experience and ensured compliance

Tampa, Florida, United States

• Assisted the Project Managers with facilitating SDLC based projects using the agile/scrum methodology in acting as the liaison between the external client and the internal business and IT teams
• Researched, studied, and quickly learned the high level concepts of the IT and Healthcare industries
• Assisted in the training and implementation of DataLink's proprietary web based applications to clients throughout the United States
• Completed any tasks given by the Project Manager in a timely manner
• Responded to client emails in regards to any questions, issues, scheduling, etc
• Assisted with the creation of product backlog items (technical documentation) to be leveraged by the development teams

Tampa, Florida, United States

• Started as an IT Recruiter then was promoted to Market Manager where I both specialized in identifying, qualifying and placing technical job seekers for a large financial services client nationwide but also managed and.
• Identified candidates/clients through job board databases, online job orders and existing candidate/client inventory to define appropriate prospects based upon the needs of the customer
• Constructed Boolean search strings to expedite focused candidate/client discovery
• Observed, received, and otherwise obtained prospect and job opening information from all relevant sources
• Interviewed prospective job candidates to ensure they were both a technical fit for the requirements but fit the company culture as well to ensure happiness of both the client and employee
• Created profiles and documentation for the candidates to be presented to the client as well as assisted candidates in resume building

• OMNI Services, Inc. is a legal services company that provides services to numerous law firms throughout Florida. Due to the fact it is a small business with limited employees, I hold a crucial role in the everyday.
• Coordinating schedules, finding solutions to problems, and proving assistance to our process servers
• In charge of inputting all the work we receive from clients into a software called PST and then distributing the work to our servers
• Maintaining good relationships with our clients; weekly meetings, daily phone calls and e-mails, and sending status reports
• Making sure all bills have been paid timely and providing invoices to clients

Leadership

Bachelor Of Arts (B.A.), Sociology With A Minor In Business Administration