Experienced and highly dynamic and tech-savvy professional with expertise in developing, managing and executing customer-centric B2C content and marketing strategies, coordinating cross-functional projects, and enhancing product and user experiences. Proven success in impacting customer journeys, fostering collaboration, and driving projects from initiation to execution. Holds a B.A. in Design & Visual Communications and completed professional courses, including Product Management, UX/UI, Social Media Management and more.✅ 𝐂𝐨𝐫𝐞 𝐂𝐨𝐦𝐩𝐞𝐭𝐞𝐧𝐜𝐢𝐞𝐬:- Successful development and execution of B2C content strategies aligned with brand identity and user needs.- Proven track record of achieving key performance indicators related to customer satisfaction, retention, and loyalty.- Skilled at integrating cutting-edge technological tools and platforms. Emphasize leveraging data analytics for insightful business intelligence and fostering a culture of digital innovation.- Known for developing synergies across diverse departments. Leadership style emphasizes teamwork, cross-functional alignment, and the pursuit of shared organizational goals.🏆 𝐍𝐨𝐭𝐚𝐛𝐥𝐞 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:- Contributed to a substantial increase in customer satisfaction and retention metrics through the development and execution of content strategies.- Led initiatives resulting in a significant improvement in user engagement metrics, enhancing the overall customer experience. Contributed to a 30% subscriber growth, reflected in company reports.- Directed high-profile international productions, solidifying partnerships with renowned agencies and contributing to the company's global presence.🌱 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐏𝐡𝐢𝐥𝐨𝐬𝐨𝐩𝐡𝐲:I firmly believe in the transformative power of strategic foresight, collaborative projects, and innovation. My guiding principles highlight the importance of adaptability, continuous learning, and fostering a culture of excellence to drive sustainable growth and organizational success.🔧 𝐓𝐨𝐨𝐥𝐬 𝐚𝐧𝐝 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐞𝐬:Collaboration and Project Management: Monday.com, Jira, SlackDesign and Creative Tools: Adobe Creative Suite (including Adobe XD)Data Analysis and Visualization: Tableau, MixpanelProductivity and Office Suites: Google Workspace, Microsoft OfficeContent Management: WordPress