Liban B. Ibrahim Email & Phone Number

Greater Manchester, England, United Kingdom

• Managing day to day operations.
• Creating business management goals.
• Searching and finding leads.
• Establishing a plan, gathering resources, mobilising and carrying out the actual delivery.
• In charge of effectively recruiting, directing and managing employees.

Manchester, United Kingdom

-Manage and operate HubSpot CRM to streamline customer relationship management processes.- Spearhead the creation and execution of targeted Marketing Campaigns to drive customer engagement and retention.- Proficient in Zapier and Wordpress automation, enhancing operational efficiency and productivity.- Create and edit Google Sheets documents to track key.

Djibouti

• Handling and resolving customer queries politely and efficiently, updated customer accounts made changes where required and recorded data into the system.
• Informing customers about the banking services and products available to them both online and in-branch using product knowledge.
• Prioritising high importance tasks, supportingmanagement with paperwork.

Djibouti

• Prepared and assisted the internal audit department in delivering reports regarding the agency’s financial status.
• Reviewed financial records and the running of internal processes.
• Analysed risk management factors, areas of improvement in systems and processes.
• Worked closely with the General Manager reporting back on financial matters, and attended meetings.