Directly assists the Director of Food Service, overseeing 32 schools and 18,000 students. Maintains files, projects and calendars to allow for efficient operations, required reporting, and timely responses to high volumes of inquiries.Processes free and reduced meal applications according to federal and district timelines while maintaining strict confidentiality. Prepares and submits required federal, state, and district applications, grants and reimbursement claims to the Michigan Department of Education (MDE). Expert in the food service POS system (Meal Magic) used for meal tracking, payment and reporting.Manages monthly food service financials, invoice payments, and daily cash deposits for all schools. Maintains and updates confidential employee records, including FMLA filings, district and State of Michigan personnel reports, employee schedules, time sheets, and pay reports.Provides exceptional and timely customer service to all stakeholders, including parents, students, school administrators, district and food service employees, via email, telephone and in-person.Assists with hiring, on-boarding and training of new and existing associates.

Maximized success of 15+ multi-sport races (5Ks, marathons, triathlons) through promotions, planning, and direction.Strengthened customer relations through real-time communication (email, phone, live chat, etc.) with 500+ customers.Revitalized Epic Races’ online presence by maintaining the company site, event pages, and Facebook events and groups. Cultivated relationships with 5+ reputable Vendors to design and order race T-shirts, medals, and related merchandise.Maintained communication with 8+ sponsors and charities to promote races, manage logistics and maximize donations.

Positioned 30+ program members to improve their overall health through weekly nutrition counseling and education.Conducted nutritional assessments and implemented custom nutrition care plans to help maximize patient weight loss.Trained 10+ employees on program guidelines, nutrition counseling, and sales techniques as the lead Nutrition Coach.Generated community outreach and business partnership opportunities by representing Profile by Sanford at meetings.Achieved 100% patient satisfaction by implementing upbeat and positive attitude, easy-going and confident approach.Developed step-by-step nutrition plans that are simple to follow and designed to give patients flexibility in food options.Boosted revenues by assisting with in-store promotional events, off-site Vendor shows, and social media marketing.

Provided management and counsel for all nutrition-related aspects at select Michigan Medicine cafés, the largest operated 24/7 and served an average 2,500 guests a dayDelivered nutritional counsel and management to Michigan Medicine café as the primary Registered Dietitian Manager.Served as the nutrition resource to the Aramark staff team to enhance nutritional services at the Michigan Medicine café. Worked collaboratively with MHealthy Dietitians and Outside Vendors to set menus that meet a variety of dietary needs. Created and Updated FDA-compliant calorie signage and public nutritional resources.Established an allergen-identification program and trained staff to address special dietary needs.Presented at conferences and meetings with U of M medical staff, students, and patients.