Libby Brown Email & Phone Number

Woodinville, WA, US

New York, US

Product owner for SpruceID's digital credential issuance, management and verification platform and wallet products. This includes customer engagement from envisioning to implementation; defining strategic big bets; and working to build the digital identity community through standards body involvement, blog writing, and more.

One of the 10k+ Microsoft employees let go in H2FY23. I enjoyed my time of "fun-employment," volunteering as Treasurer for the elementary school Parent Teacher Organization; reading (86 books in 2023), baking, and chauffeuring kids to their activities, all while staying up to date on tech interests including passkeys.

Redmond, Washington, US

• Responsible for all overseeing all aspects of Passwordless, from feature envisioning and development to adoption acceleration, across Windows Hello for Business, Passwordless phone sign-in, Temporary Access Pass and.
• Spearheaded Azure AD’s mobile strategy & roadmap for Passwordless on non-Windows platforms, to meet Executive Order 14028 phishing-resistant requirements.

Redmond, Washington, US

• Converged consumer and enterprise multi-factor authentication functionality into single app plane, and published across Google Play, Apple Store, and Windows store. New app was highest rated productivity app with 4.8.
• Defined app and web experiences for passwordless authentication via app across enterprise identity stack, featured in Microsoft Ignite, and Identiverse 2019 keynotes.
• Collaborated on envisioning, and led first implementation of new credentials registration and management experience (http://aka.ms/mysecurityinfo) for Azure AD.

Redmond, Washington, US

• Revamped Change Management policy, standards and procedures to business-risk-based approach for all teams under UST, while continuing current successful approach for commerce services in scope of SOX compliance.
• Ensured Universal Store components met all compliance requirements for shipping as part of Windows 10; developed UST-specific reporting via PowerBI to drive progress.

Redmond, Washington, US

• Documented change management policy, developed work-tracking tools, and drove implementation across nine engineering and operations teams, resulting in first successful Sarbanes Oxley (SOX) internal audit for Change.
• Responsible for administration of multiple work-tracking projects, and secure access management across the organization, including creation & implementation of custom compliance questionnaires.

Redmond, Washington, US

• Sole PM for the design and development of the registration and app management portal for Office app developers, precursor to current Microsoft app developer portal.
• As part of Microsoft/Nook partnership, partnered on V1 “Azure Commerce-as-a-Service” offering, from crafting storyboards to streamlining scenarios, to shipping minimum-viable-product to enable Barnes & Noble to accept.

Redmond, Washington, US

• Spearheaded feature crew for a virtual receptionist/visual voicemail service, from full user experience walkthroughs to working system in near-production-quality environment across multiple partner teams.
• Guided prototype email integration user experience between Office Live Small Business using Windows Live Custom Domains to early Exchange Online implementations (precursor technology to Office365 provisioning.)
• Responsible for coordinating multiple releases, from planning through deployment, of Office365 “Portal” (http://portal.microsoftonline.com) including Technology Preview, Limited Beta, and Public Beta. Conducted initial.

Redmond, Washington, US

• Implemented metrics and monthly business reporting for multiple recruiting service vendors, resulting in higher utilization of third-party recruiting tools.
• Maintained and updated all training content for New Recruiter Orientation for incoming employees.
• Redeveloped global staffing newsletter, reducing content publishing time by 33%. Responsible for newsletter content and bi-weekly publication to 1,300 staffing professionals worldwide.

• Established and documented company processes and forms for all customer-project-related tasks including software implementation, sales agreements, and product support.
• Managed ongoing customer product implementation projects, and oversaw day-to-day relationships with multiple service vendors.

Redmond, Washington, US

• Revamped product strategy for Microsoft eLearning Library (MELL) as result of changing organizational focus and inclusion of product into Software Assurance Benefits program; FY05 revenue exceeded forecast by 250%.
• Drove planning and approval process for MELL, SA eLearning products, resulting in on-time release of over 375 titles from FY04-FY06.
• Executed on ad hoc product extensions, to support key internal and external strategic initiatives including Microsoft’s Unlimited Potential program.

Arlington, Virginia, US

Collaborated with editorial staff to investigate and recommend process improvements to multi-publication workflow.

• Managed technical development of, and user transition to, XML-based content management system for new publication, House Action Reports.
• Gathered and documented user requirements, wrote technical specifications, built Web pages, and performed quality assurance testing for subscription-based Web site nominated for American Society of Magazine Editors.
• Defined system requirements, from user interface to multiple platform output, for custom data repository for Congressional legislation.
• Manager of 4-person research & publishing team.

Mba, Strategy, Information Technology

Ba, Public Policy Studies; Russian Studies

Education record