Collaborated with department heads to manage a large seasonal team and enhance operational efficiency and best practices across 7 sites, including logistics, compliance, procurement, recruitment, health and safety and HR. I managed project lifecycles and budgets, engaging with stakeholders and contractors on building projects, site maintenance, refurbishments, and machinery maintenance and upgrades, as well as maintaining and reviewing contracts for utilities, waste management, company fleets, insurance, transportation, suppliers and contractors. I also managed logistics between multiple sites as well as leading technological projects to optimize procurement, fulfillment and workflow.

Managed teams to deliver company goals via a collaboration of personal strengths, with defined roles and clear communication channels, resulting in award winning customer service and testimonials, including multiple awards for sustainable business and a feature in The Guardian Newspaper. Responsible for all areas of sustainable business development, including planning growth strategies and overseeing the project lifecycle and financial management of expansions and refurbishments. Excelled in a wide variety of stakeholder engagement by developing communication strategies to maintain positive working relationships with suppliers, local authorities, leaseholders and contractors which improved business efficiency, workflow and cost effectiveness.

Project managed campaigns to increase brand reach through strategic monitoring of KPIs and anticipating consumer trends, resulting in successful engagement with both B2B contracts and B2C sales. Managed teams, timelines and workflow, identified deliverables and milestones and achieved project objectives through delegation and collaboration. I also orchestrated strategy to ensure timely delivery of objectives, utilising SMART goals to assess cost and time effectiveness and create foresight and strategy to align with yearly targets. Additionally, I managed the entire new product development project lifecycle, including costing, budgeting, compliance and distribution.

Responsible for managing teams during the planning, coordination, budgeting and implementation of national and international training programs. My duties included overseeing timelines and workflow, travel and scheduling, as well as HR, communications and reporting. I collaborated with national and international stakeholders, travelling worldwide to identify their requirements and objectives, and designed programs to enhance employee skills and performance. I also was responsible for monitoring and reporting on KPI’s such as employee attendance, training completion, knowledge retention and learner satisfaction in order to identify progress or inefficiencies, and make improvements.