Libby Bajgerova Email & Phone Number

New Jersey, United States

Direct supervision of set branches with the additional responsibility of providing leadership, mentoring, and coaching support to the Market Managers. The additional responsibilities are intended to build strong outbound calling results and strengthen capabilities of networking to accelerate revenue growth. Work directly with various business heads to develop and implement customer relationship strategies and partnerships with the commercial lending and business development teams. Partner with other areas of the Bank to execute an overall growth strategy while adhering to policies and procedures.

Central North Market

▶ SCOPE: Promoted to a senior role overseeing 13 bank branches and a team of 65. Influence financial forecasts, product roadmaps, and advisory programs to support business growth in personal and business accounts. Serve as the primary point of contact with business owners and retail operations customers. Devise financial solutions to meet individual and business spending, saving, and lending needs for a large portfolio of clients. Maintain rapport with current and prospective clients. Support team members in driving branch sales, referring members, and delivering trickle-down marketing promotions from the corporate office while ensuring trust for community members. Stay current with annual banking regulations and compliance training.▶ KEY CONTRIBUTIONS:● Delivered explosive growth across 6 target segments: commercial checking, new commercial checking, mortgage production, home equity production, and wealth management referrals. ● Achieved a 100% customer satisfaction rate. Promoted high-performance team members to leadership positions. ● Exceeded ROI metrics, formulating a strategic business plan across the market. Developed and maintained relationships with key customer accounts. ● Advanced growth and consistently coached good performance, delivering high standards of productivity and efficiency in process and product delivery across all business segments. ● Spearheaded inclusion and diversity program, creating and driving diverse talent pipelines to foster diverse candidates assuming leading roles. Facilitated fair promotions and internal succession planning. ● Galvanized systemic change across branches as role model for empowerment, advocating for stakeholders to attract and retain diverse talent. Prioritized initiatives and resources with the balance of pragmatism and tactical leadership.

Colonia, New Jersey

▶ SCOPE: Rose through the ranks to regional branch manager. Integrated pivotal go-to-market strategy to remain competitive and sustain the market position, expanding business model by building strategic roadmaps with focus on client-facing initiatives. Secured adequate resource allocation for financial products by influencing stakeholders and justifying market demand. Connected with clients to assess efficiency needs and understand areas for improvement, developing target proposals to spur resource allocation for platform growth. Utilized data analytics to advance growth and provide insightful content to clients. ▶ KEY CONTRIBUTIONS:● Mentored branch managers, developing leadership training programs to spur growth. Surpassed forecasted goals, achieving Region of the Year award 2 years in a row. ● Led as subject matter expert on relevant federal and state regulations and policies. Surpassed KPIs and best practices, aligning resources to accomplish all objectives.

Colonia, New Jersey

▶ SCOPE: Served in cross-functional capacity, filling dual roles as branch manager and business development leader following a role as Assistant Branch Manager. Increased deposit growth for branch from $45M to $150M, the highest commercial deposit growth within the entire branch network. Steered efforts to fuel growth and success via business partnerships and community involvement, supervising a team of 8. Initiated monthly audits for tellers and branch, maintaining accountability for general ledger accounts, official documents, compliance, currency, and lending requirements. Retained existing client portfolio, onboarding and transitioning 5K+ rent security accounts. Established the framework to propel business functions forward with continual success. ▶ KEY CONTRIBUTIONS:● Recognized with multiple awards for success including Best Region Award (2013), Best Performance (2012), Team Player of the Year (2011), Best Performance New Commercial Checking (2010), Branch of the Year (2010), Rookie of the Year (2008). ● Developed credibility for delivering high growth, surpassing forecasted goals through hands-on leadership style. Built high-performance teams with direct connections to high-profile business and private clients. ● Surpassed target with $60M–$80M in commercial deposits. Advanced business growth via community and networking events. Established and sustained strong rapport with business clients, forging introductions to new business associates and vendors. ● Conducted audits of vendors to maintain accurate vault balances, assemble data, and deliver reports to senior stakeholders. ● Traveled to all regional branches to deliver training programs on cash flow monitoring, compliance, and risk mitigation. Coached team members on cross-selling, introducing sales tactics including how to use lead-in questions, and provide excellent customer service.