• Verify and approve invoices from vendors to ensure prompt payments.• Conduct end of the day order processing.• Assist the accounting department with processing payments from customers.• Provide excellent front-line customer service to all customers. • Provide clerical support to the office staff as needed.

• Edited job descriptions for accuracy and professionalism. • Composed an updated policy handbook for employees and made suggestions on how to improve current policies. • Assisted the Office Manager as needed. • Created forms and emails to send out to customers and vendors.• Created a performance evaluation packet for each position at the company.

• Processed employee background checks and employee separations.• Utilized ADP, Aloha, and Efile Cabinet software for employee files and documentation.• Assisted with payroll and other HR functions as needed.• Maintained confidentiality of all employee information.• Conducted new hire onboarding in TalentReef.

• Supported co-workers in daily tasks and activities within the Training team.• Assisted with the creation of Excel spreadsheets, Word documents, and PowerPoint presentations as needed.• Utilized organizational skills to complete assigned tasks.• Developed plans to improve full-circle communication among the IT, Sales, and Marketing teams. • Shadowed a variety of people on the Training team and in Human Resources.• Collaborated on a campaign to increase gender diversity in… Show more • Supported co-workers in daily tasks and activities within the Training team.• Assisted with the creation of Excel spreadsheets, Word documents, and PowerPoint presentations as needed.• Utilized organizational skills to complete assigned tasks.• Developed plans to improve full-circle communication among the IT, Sales, and Marketing teams. • Shadowed a variety of people on the Training team and in Human Resources.• Collaborated on a campaign to increase gender diversity in the technology field. Show less

• Assisted with training new hires and creating training materials.• Organized and prioritized daily responsibilities.• Served as a resource for students, staff, and visitors in the Towers Residence Halls.• Utilized problem solving in order to help residents with questions and resolve situations.• Enforced all policies set by CMU Residence Life. • Ensured that proper desk processes and procedures were followed.• Maintained a high level of student confidentiality in… Show more • Assisted with training new hires and creating training materials.• Organized and prioritized daily responsibilities.• Served as a resource for students, staff, and visitors in the Towers Residence Halls.• Utilized problem solving in order to help residents with questions and resolve situations.• Enforced all policies set by CMU Residence Life. • Ensured that proper desk processes and procedures were followed.• Maintained a high level of student confidentiality in compliance with FERPA. • Conducted night check in for residents following security regulations. • Completed daily logs and documentation for desk activities including incoming packages for residents and staff members. • Recognized by Towers Residence Hall Directors for excellence. Show less

• Assisted customers with questions, price checks, returns, exchanges, and purchases.• Utilized skills to provide excellent customer service to customers.• Maintained all required documentation accurately.• Collaborated with co-workers to achieve organizational goals.• Informed customers of additional products to upsell a purchase.• Encouraged customers to apply for the JCPenney credit card and the rewards program.• Participated in training to enhance job skills.