Libby Gufield Email & Phone Number

New York, United States

- Prioritizes safety and security whilst providing excellent customer service to over 100 passengers daily- Selected to work in first class as a lead purser on transcontinental flights to Europe- Enforces FAA and company regulations to ensure flights run smoothly and safely - Trained to assist in any emergency fire and medical situations whilst inflight

New York, New York

• Take orders accurately and quickly from customers in a high paced service environment• Worked as part of a team to provide excellent customer service from entry to exit• Filed invoices and provided other clerical duties typical of a restaurant; replied to customer emails, managed social media content, updated website content, coordinated bar events

Guiyang, Guizhou, China

• Facilitated large group discussions and activities in order to aid in the improvement of English language proficiency for over 2000 vocational students• Designed cohesive lessons that incorporated various teaching methodologies aiming to increase student’s skills in speaking, listening, reading, and writing• Initiated a variety of secondary activities designed to increase student’s awareness of American culture and diversity• Lead coordinator for a two-week intensive summer teaching course that aimed to provide local teachers with an interactive and accessible learning environment for the application of American teaching methodology

Bethpage, New York

• Provided patrons with excellent customer service from entry to exit• Collaborated with colleagues in order maintain a safe and welcoming environment for patrons; worked quickly and efficiently to resolve sudden problems prior to escalation• Successful multitasking in a fast-paced environment while remaining courteous and professional

Holtsville, New York

• Implemented new organizational system designed to increase efficiency in day-to-day office tasks• Used organizational system to keep track of past-due customer bills and mail invoicesConducted and maintained relative day-to-day email and telephone operations

Albany, New York Area

• Assisted lead teachers in curriculum design and team building for immigrant and refugee children • Implemented new organizational system designed to increase efficiency in day-to-day office tasks• Mentored parents and students in confidence and relationship building, cultural awareness, and English language proficiency