Libby L. Lauer, Ms Email and Phone Number
Founded in 2016 by two senior living enthusiasts, Amy McKinley, and Libby Lauer combined their expertise to form Senior Source Consulting Group (SSCG), a senior living consulting firm with a simple mission: To improve the Customer Experience. With this singular focus, we help senior living owners and operators improve the effectiveness of their sales operations and overall financial performance by improving the decision-making process for prospects during their search for senior living.Our goal is to help our clients gain and maintain a competitive advantage in each market they serve. Do you have occupancy-challenged communities? Do you find yourself replacing sales teams and EDs often? Are you purchasing, constructing, or renovating a senior living community? What are the pricing opportunities in a market? What amenities and services are needed to stand out? What is needed to deliver the most persuasive sales experience? We can help find these answers and more to help you make informed decisions.Senior Living competition in most markets is fierce. But you don't have to spend another day with lackluster sales and financial performance or struggle with unanswered questions. We’re here to serve as a strategic partner focused on your success. Our Services Include:-- Mystery Shopping Services -- Competitor Analysis & Data Collection-- Market Research & Strategy Development -- SWOT Analysis & Positioning Insights -- Sales Coaching & Skills Development-- Coaching Delivery & Action Planning of Mystery Shop Results -- Business Development Coaching & Program Development -- Resident Referral & Ambassador Program Development-- Online Reputation Analysis-- Referral Source Surveys -- New Construction & Acquisition Market Studies & “Customer Perspective" Research Specialties: IL, AL, MC, CCRCsService Area: NationwideContact us today. Our team of extremely experienced, seasoned senior living consultants stands ready to help you and your team outshine the competitors in each market you serve. Website: www.SeniorSourceConsulting.comPhone: 1-888-601-0090Email: Libby@SeniorSourceConsulting.com
Senior Source Consulting Group (Sscg)
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Chief Operating OfficerSenior Source Consulting Group (Sscg) Oct 2016 - PresentTampa, Florida, UsWith more than 25 years of marketing and sales experience in the field of senior living, Libby Lauer has devised innovative and practical solutions to overcome occupancy and performance challenges facing senior living communities in the Southeast and Mid-Atlantic regions of the U.S. With a track record of success ranging from CCRCs/Life Plan communities to free-standing Assisted Living and Memory Care, in for-profit and not-for-profit settings, Libby has consistently delivered award-winning results. Experience includes direct Sales, Marketing, Sales Training & Coaching, and the development of creative and strategic marketing initiatives.With this experience, in 2016, Senior Source Consulting Group (SSCG) was formed to provide solutions to help boost senior living occupancy for our clients. Our team of specialized senior living consultants work to identify areas of opportunity to maximize sales success and financial performance. Invite us in. We'll help you uncover strengths to turn them into competitive advantages and help mitigate threats from your competition for a stronger position in your market. The competitive landscape in many markets is changing daily. Senior Source Consulting Group (SSCG) is here to serve as a strategic partner in your success. Contact us for a complimentary "Gap Analysis" call or brainstorming session today. Email: Libby@SeniorSourceConsulting.com Industry: Senior LivingSpecialties: Senior Living Sales Coaching & Sales Training, Executive Recruiting, Competitive Analysis & Market Research, Mystery Shops, Prospect Opinion Surveys, Reputation Analysis, Remote or On-Site Sales Management/Sales Specialists, and Online Customer Experience Analysis. Contact us today. Our services are available nationwide. Read reviews on our website. -
Gluten Free Marketing ConsultantThe Winey Celiac May 2015 - PresentAre you tapping into the gluten-free customer's loyalty and buying power? As someone with Celiac Disease and a background in sales and marketing, I can help your business (senior living community, restaurant, hair salon, grocery store and others) identify opportunities to reach and retain that loyal gluten free customer.🔹 In November 2015, we created a marketing plan for Currents Restaurant Tarpon Springs to increase exposure and identify opportunities to attract additional gluten free customers. In May 2016, Currents was recognized by Tampa Bay Magazine, winning the "Best Gluten-Free Dining" award. 🏆 Check them out. Their food is so fresh and delicious, they don't need no stinkin' gluten!
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Sales & Marketing ManagerLighthouse Healthcare Group Limited Mar 2014 - Apr 2015Served as the Sales & Marketing Manager for two assisted living communities in the heart of South Tampa: Adams House & At Home with Friends. Assisted families in their search for assisted living and memory care; performed community outreach to strengthen and build professional relationships in the community; and hosted a wide variety of events for seniors, residents and healthcare professionals to generate referrals, increase move ins and keep both communities full of wonderful residents.o Exceeded Q3 2014 move in goal by achieving 126% of that goalo Filled 100% of the new wing at Adam's Houseo Increased overall occupancy at Adams House from 52% to 94% -
Director Of Sales & MarketingFreedom Square Feb 2012 - Aug 2013Brentwood, Tn, UsWorked with a tenured team to achieve lead generation and sales goals at this well-established Continuing Care Retirement Community (CCRC) in Seminole, FLo Top community in our division for most Entrance Fee closings in Q1 2012 -
Multi-Site Sales CounselorWestminster Communities Of Florida Jul 2010 - Feb 2012Orlando, Fl, UsServed as a multi-site salesperson for three gorgeous CCRCs located throughout St. Petersburg for Florida’s largest not-for-profit senior living provider. Enthusiastically helped seniors and their families learn about the lifestyle and lifetime benefits offered at each community to achieve sales and performance goalso Top revenue-generating salesperson in the Region for 2011o Only salesperson in the Region to exceed $1 Mil in entrance fee sales for 2011 -
Director Of Sales & MarketingSt. Joseph'S John Knox Nov 2009 - Feb 2010Clearwater, Florida, UsInfused the marketing department of this large, not-for-profit Continuing Care Retirement Community (CCRC) with fresh ideas and increased awareness of the Residency Agreement’s impressive and senior-friendly benefits o Increased Lead Generation by more than 100% -
Senior Housing Investment SpecialistMarcus & Millichap Aug 2008 - Aug 2009Calabasas, Ca, UsLicensed real estate professional - represented buyers and sellers of Assisted Living Facilities throughout Florida for the nation’s largest commercial real estate investment firm -
Director Of Sales & MarketingThe Grand Court Tampa Sep 2005 - Mar 2006Brentwood, Tn, UsRevitalized the marketing department at this high-end, IL/AL senior living community to generate leads, increase referrals, and boost census in an occupancy-challenged environment o Achieved 200% of year-end budgeted sales goal -
Director Of Sales & MarketingFreedom Plaza Oct 2000 - Apr 2005Brentwood, Tn, UsFormulated and implemented successful marketing plans to consistently exceed lead generation, sales performance, and occupancy goals for this upscale CCRC o Gold Star Occupancy Award o Marketing Director of the Year Awardo Most Outstanding Marketing Program Awardo 125% increase in sales within a 12-month period o Executive Director’s Award for Outstanding Customer Service
Libby L. Lauer, Ms Education Details
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University Of TampaMarketing -
Eckerd CollegeManagement -
Suny Broome Community CollegeGeneral -
Union-Endicott High School
Frequently Asked Questions about Libby L. Lauer, Ms
What company does Libby L. Lauer, Ms work for?
Libby L. Lauer, Ms works for Senior Source Consulting Group (Sscg)
What is Libby L. Lauer, Ms's role at the current company?
Libby L. Lauer, Ms's current role is Co-Founder & COO, Senior Source Consulting Group - Senior Living Sales & Marketing Solutions.
What schools did Libby L. Lauer, Ms attend?
Libby L. Lauer, Ms attended University Of Tampa, Eckerd College, Suny Broome Community College, Union-Endicott High School.
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